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LaKicks Handbags & Accessories, LLC

United States

Reviews (4)

★★★★★
Shopify

All I can say is that Pearl was Absolutely AMAZING!!!! She was very patient with me and made sure that I fully understood what she was telling me. I was a bit confused about something's and she not only responded back by text, but she also sent me examples of things that would be helpful to me. She also emailed me the information, which is great because that way I can have access to that information in the future. She also took care of some technical issues while we were chatting. She even brought to my attention about the cohesiveness on my website, as far as, how some of the widgets would appear and she fixed it. As a business owner it felt great to know that Pearl had my best interest with not just resolving my issue, but also with making sure that my website maintained a professional appearance. Thank you so much Pearl for all of your help....YOU ROCK!!!!

on Notify! Back in Stock+Wishlist · About 6 hours using the app
★★★★★
Shopify

Definitely 5 STARS Hands Down!!!! All of the agents that were assisting me with my banner issue were AWESOME!!!! They followed-up with me several times to let me know that they were handling my issue. Even when I might have forgotten to respond back to them....they continue to reach out to me until my matter was resolved. Thank You So Much for Your Hard Work!!!! Thank you so much for your kind words! We're thrilled to hear that our team were able to assist you effectively with your banner issue and that you appreciated their follow-up efforts. Your satisfaction is our top priority, and it’s wonderful to know that we were able to resolve your matter. We truly appreciate your support and feedback! Best, The Shop Circle Team

on SC Sales Motivator · 15 days using the app
★★★★★
Shopify

George was very helpful and answered all of my questions. One issue that I had was just a click to activate it with the help of George. My questions and issues were resolved very efficiently. Thank You George for giving me Top Notch Service!!!!

on Loox ‑ Product Reviews App · 6 days using the app
★★★★★
Shopify

I just want to say that Beran was AMAZING!!!! Ironically, but fortunately I was able to speak with Beran again tonight for a different issue. And just like in the past....well, lets just say he superseded what he did the other day. Let me tell you that he was GREAT the last time, but tonight he was Super-Fabulous!!!! He was very attentive. Answered all of my questions and made sure that before we got off of the phone that my issue had been resolved. He even sent me a short video to walk me step by step for additional assistance. Thank You Again Beran....You ROCK!!!!

Developer reply ·

We might need to print this one out and frame it! Beran really does go above and beyond, and that video walkthrough shows how committed he is to making sure everything clicks for you. When support works this well, it frees you up to focus on what matters most, running your business. Thanks for sharing this with us!

on Omnisend Email Marketing & SMS · 10 days using the app