Tea Desire
Canada
Reviews (5)
This app has disconnected itself from my Shopify store. The links do not work either to be able to decipher yourself what might be wrong.
Developer reply ·
Hi - we had an outage yesterday that affected the Google & YouTube UI, which resulted in certain links or modules not loading properly. Rest assured, no product syncing or ad campaigns were affected during this outage, it was only an issue with loading the app on Shopify and may have shown itself as broken links, blank pages, or missing modules. This was resolved after about an hour and you shouldn't have any issues today. I also took the time to personally check your shop's integration and nothing was disconnected, and product updates still worked during this outage window. We apologize for the interruption!
We experienced an issue where our customers were unable to place orders due to an unannounced change in the Shopify Shipping Settings. Deepan from the ShipX app provided excellent customer support and quickly resolved the problem for us. Everything is working smoothly again! Highly recommend their support team.
Developer reply ·
Thank you so much for the wonderful review! Please feel free to reach us if you have any queries, we will be glad to assist you.
Great customer service!
Developer reply ·
Thank you! We strive to provide excellent service. Let us know if there's anything else we can assist you with. - Kevin & Booster SEO Team
The app is nice as long it is working. So far the created goal has stopped prematurely every time we created a new onel. We have contacted Bold several times but no one there seems to care enough to fix the issue. We apologize for any inconvenience this issue has caused you. Terribly sorry for any missed correspondence, we truly care about resolving the issues you are experiencing and to be sure that you are happy. We really appreciate the feedback thank you.
I've been using this app for a while and it really helps to get more sales. The PushOwl Team was very helpful to clarify the open questions I had to understand more clearly how the app works. I'm excited to create my next campaign!!
