← Merchants

Lorals

United States

Reviews (4)

★★★★★
Shopify

Update: 4 months later and new Collab members still have to create a Shopify account in order to onboard. A new feature lets brands manually add members, which sounded like it would be a great way to quickly onboard -- but turns out this feature STILL requires them to create an account in order to activate their affiliate code. Shopify, you're so great in other areas, this isn't you! Please make this app easier for our community to use! Update 2: I really hope these reviews prevent others from having the negative experience with Collabs that we have had. We recently learned that creators are not paid by Shopify if they have made under $25 in commissions. How is this legal? Additionally, in order to get paid, creators must jump through multiple hoops, not only going through the sign-up process mentioned in my other Collabs reviews, but also by authorizing auto-payments in a very confusing process. This honestly seems designed to prevent creators from being paid. Again, this is not at all my general experience with Shopify, and I am so appalled by how Collabs/Dovetale has been run since the acquisition. *** If you're thinking about switching your influencer platform because you've heard Shopify Collabs is great, be careful! This used to be a great app with an easy onboarding process (hence all the buzz). But Shopify recently changed the onboarding process, requiring the influencer to sign up for a Shopify account and verify their email before they even land on the brand's application page (and then they need to apply for the brand too!). This has led to a big drop in influencer signups for us, and it seems like the same thing is happening with other brands. We went through a big hassle to switch to Shopify Collabs because it was easier and less complex than Refersion. Now we might need to switch back. What a disappointment.

Developer reply ·

Hi there, Vance here from Shopify. We appreciate you taking the time to leave feedback for the app. I'm sending you an email to open the lines of communication and offer further support. Vance | Shopify

on Shopify Collabs · 12 months using the app
★★★★★
Shopify

Awesome app. The interface is completely customizable, and their customer service is top notch. We're seeing a 14X ROI, and there's so much more we can do to optimize.

on Videowise Shoppable Video UGC · 6 months using the app
★★★★★
Shopify

Really great support. Appreciate your help with setting up a complicated Facebook feed. Thank you very much!

Developer reply ·

Hi Lorals admin, Here's Julie again from Socialshop. Thank you so much for your greathearted review. Besides that, to make your experience better, we will keep on improving our services for valued Socialshop users like you. Thank you for the loving words you've shared, and thank you for being the best part of Socialshop Also, I highly recommend you to check our blog for the latest news regarding not only Socialshop, but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/ If you have any further questions, please feel free to contact us via our live chat, or email us at support@socialhead.io Regards, Julie Socialshop by OneCommerce

on FeedHub: Google Shopping Feed · 10 days using the app
★★★★★
Shopify

Easy to use, and looks so much better than having the "update" button. Customer service was responsive.

on PF: Skip To Checkout/Skip Cart · About 23 hours using the app