need-a-phone.ca
Canada
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Reviews (4)
Simprosys helped us resolve our local inventory issue in Google Merchant Center. Their customer support was brilliant, responsive, knowledgeable, and very helpful throughout the process. We truly appreciate their excellent service and support.
these people will charge you upwards of $500 to $1000 on top of monthly subscription fee to do minor adjustments to there filters menus, STEER AWAY if you don't want to be robbed by their monopolistic policies and fees. Literally coming out with UNIMAGINABLE and RIDICULOUS quotes for simple tasks out of their back side.
Developer reply ·
We’d like to clarify how our pricing works. As a native Shopify product, we provide full support at no additional cost. Fees are only applied to advanced or heavily customized projects that require significant development work. We know you’ve been working with your Shopify agency, Dynamic Dreams, and are happy to collaborate directly with them to review the details further. Standard setup has always been free including our incredible support team, while charges apply only for complex customizations. We look forward to resolving this matter with you and your agency urgently.
Developer reply ·
Hi Need-a-phone Team, Thank you for your feedback. We prioritize user satisfaction above all else, and you can communicate with us about any issues you have - we'll do our best to help you. Regarding your concern, we have assigned an expert to contact you. Please keep an eye on your email for her messages. Best regards, ParcelPanel Team