Aquarium Co-Op
United States
Reviews (15)
The other reviewers were right. Rahul has made customizations to the app. If you're looking for a point of sale solution for discounts this seems to be it. My employees click the one button on the POS Checkout, then it checks for discounts, then you click apply. Mine is customized to choose largest discount between collections and customer tags. So a VIP customer might get 5% off their entire purchase. But Collection A is save 10% when you buy 10 or more. If they buy 10 of an item in Collection a, they save 10%. Then all the other items they save 5% because of their VIP. Finally solves the problems of employees stacking discounts incorrectly. Before we'd have people getting the 10% for buying 10 or more of the item, and then getting the 5% discount on top of that from their account status. I am excited to take this app functionality even further now.
Support has been responsive and helpful. The app works with multiple locations and and has been a solid solution.
I've tested out a few apps to link up data. I found Upstackified the easiest and best data integration for facebook. I chose this over Omega pixel and elevar. I had a meeting with Michael and was impressed with the knowledge and willingness to help audit and ensure everything was setup correctly. I'm at the $250 a month level. Which is a fair price at the end spend level we are at.
Developer reply ·
Fair price, honest service, unbeatable data. That is the trifecta we aim for. I'm glad you landed on us. Thank you
Tracy helped me setup the app and even found a bug on my checkout not related to their app I am now investigating. So far so good with Omega.
Developer reply ·
Thank you for sharing your positive experience with Tracy from our team! 😊 We're delighted to hear that she not only helped you set up the app but also went above and beyond by identifying a bug on your checkout page, even though it wasn't related to our app. It's wonderful to know that you're satisfied with Omega so far. If you have any further questions or need assistance during your investigation, feel free to reach out. We're here to support you every step of the way! 🌟
Super quick customer service for quick mods.
Igor and the Omega team were very helpful in troubleshooting and immediately fixing an issue that we had on our commerce site. Their communication was timely and informative. Thank you so much for taking the time to review Omega Instant Search! We’re thrilled to have your positive feedback and appreciate your support. We're glad that we could help you troubleshoot your issue and make sure your commerce site is running smoothly. We’ll continue to strive to provide the best service and products possible. Thank you again for your review!
This app and the developers are wonderful. Let me start by saying, this app is optimized and quick. So often apps bog down stores and are unusable. I have injected this app code into several places in my store as well as my forum. So far it's been great having the devs custom code things in. Now I'm a store with a full time dev team normally. However having these guys who specialize in their app has really sped up modifications. I'll be on the most expensive plan and so far, if they continue this response time and attention to detail, it's well worth it. This is still phase 1 of implementation with some more advanced ones coming up. The AI in the app seems to be quite well written. This far surpasses making your own product recommendations, and other apps I've tried, and I've tried nearly all of them. They either come short in loading times, or the way their AI/recommendation system works. I hope this helps other store owners who are looking for professional level service form an app as I always am.
Developer reply ·
Thank you for your feedback, much appreciated :) Our commitment as well as the response time is here to last and ensure you take the most out of Visely recommendations. Happy to have you aboard!
The built a custom integration for me so I could use this with Peoplevox. Went above and beyond and the turn around time was like 48 hours. More app developers should model themselves after Tracktor's work ethic.
I like Seguno as a newsletter option. When Mailchimp integration broke last year we went to Klaviyo. It was more expensive, tons of features, however it was missing features we thought were essential. Like not showing customers products that were out of stock. Using product browsing data inside the emails as recommended products and such. As someone who has a team of people working on content, we have saved time and money with Seguno. No more having to create alterations on klaviyo for a simple blog release for mobile vs desktop opens.
Developer reply ·
Hi there, thanks so much for your honest feedback and great review, we really appreciate it! We have some exciting new features in the pipeline that are coming soon, so please stay tuned for those :)
I've only been using this app for about a week. I encourage you to install it for at least 1 month to gain the insights. I have been able to redirect our email flows and other teams with the easy to view information. It wasn't that we couldn't parse this ourselves, but it is saving us money by doing it quickly and presenting is better.
Developer reply ·
Thank you for the kind words. More features to come.. hopefully will keep you around for much longer than 1 month!
Took a minute to figure out exact sorting settings. However it works well and has fulfilled everything we needed it to do.
App is slow and been essentially in beta testing forever. Still doesn't provide anything that I can't calculate in under 60 seconds with a calculator. now that it's a paid app. Uninstalling. I'm a shop who pays $500+ a month in apps. Yet, this app just simply doesn't add any actionable analytics.
Developer reply ·
I’m Fred, the founder of the App. Thanks for your feedback. I was sad to read your review and I’m sorry it didn’t meet your expectations. I’m committed to improving the App. I’ll reach out to you directly for more feedback.
What I enjoy about this app is how it uses unique codes per customer so they don't get picked up by the coupon websites. Also the code is based on the customers name to add that personal touch. I haven't built out all of my automation emails yet, however I see them as being very powerful once you know how often your customers are needing to buy your products.
Really needs to add the ability to reduce affiliate commission when ANY discount code is used. Currently it only reduces their commission if the affiliate's code is used. So if you have a general code for your site of say March10 and you want your affiliates to help promote, they'll get full commission instead of the reduced commission.