QuincyLash
Singapore
Reviews (5)
ICART's a game-changer! Hemadri and Mayank from support are real lifesavers, they get my issues and fix them fast. The app's always improving with cool new features based on user feedback too. UX is good too. It's easy to use, loaded with neat features but never feels too much, super customisable.
Developer reply ·
Hey 👋🏻 Linus! Your in-depth understanding of our iCart app is evident from the positive remarks 😍🥰 you've made, such as referring to it as a game-changer. We were thrilled to be recognized as life savers, and providing exceptional service is our utmost priority. Rest assured, we are committed to assisting you throughout your journey. Your appreciation encourages us to continuously improve. Both our support team and development team are dedicated to your success and are readily available to support you. We hope you continue to enjoy using our app. 😊
Just started using this app so have not throughly tested it yet. But overall impressed by the customer support provided. Helen is knowledgeable in answering all my questions and solving them. Overall a good experience so far.
Amazing app. Have all the basics and more. Setup was very fast and easy. Got up and running with a full-fledge affiliate program in just a few hours.
Beware of what you are giving this app in return for free use! They inject another Facebook Pixel on my store, a pixel owned by them, collecting my customer data! You can download the Facebook pixel helper chrome extension to see this for yourself. UPDATED: Company wrote to me to clarify (as per below). Updated my rating from 1 to 3 stars. I am still not sure if I want to use this.
Developer reply ·
Hello there, Thank you for taking your time to write us a review. However, there might be a misunderstanding here. Facebook has put Facebook pixel due to the same Facebook sdk between Facebook chat and pixel. Our app function is to display only, when the app includes sdk.js from Facebook, it also includes the pixel by Facebook default. However, it does not affect your Pixel account, and we definitely do not collect any customer information from your store. In addition, Facebook does not allow that. We do hope our explanation is clear enough to make sure there is no misunderstanding here which can affect our future merchants. We created the app to support merchants and build trust for our brand and this comment can make the customers misunderstood our purpose . We have contacted you via email and contact number if you need any support or any further information. Please get back to us. We are looking forward to hearing from you. Best regards, Kien
Amazing app with everything I need to increase conversions on my store. Support is excellent. Thank you Brigitte! Solves all bugs and integration issues, common with most new apps. They also listen and take feedback seriously. Added a new function after a feature request. Thank you for being awesome!
