Down Feather Co

Migrating from Zendesk to Gorgias is worth the effort if for NO other reason than the simplicity of creating tickets. Forget the fact that it natively integrates with your Shopify store, Email,, Shipstation, Slack channel or Facebook Messenger applications BETTER than INTERCOM. Forget the fact that the macro's are basically dynamic and can be triggered using 'tags' which, as a Shopify customer, we all understand. Forget the that the native integration with Shopify allows you to PROCESS A RETURN in the app or automagically refund or duplicate the last order OR create a COUPON CODE for frustrated customers all within Gorgias. Sign up because Gorgias is GREAT! It's simple to use and they provide great customer support ... makes you wonder what CRM app they are using! Oh wait ... they use Gorgias too!

We have been an Instant Search customer from the moment we moved to Shopify! We chose them because we could EASILY track revenue associated with search (Analytics Search Impact Report) AND we could control the search results shown based upon current promotions or popularity. This alone made it very easy for us to justify the ROI for what is basically the ultimate eCommerce on-site search functionality. The depth of the reporting tools is second to none and easily accessible within the Dashboard. Want to see what gets added to the cart, removed from the cart and added back to cart? No problem, it's all there. They are constantly innovating and developing the Search platform and of course, the support is fantastic and greatly appreciated from the team! Your 'Search' is over ... install the App!

I don't write reviews because typically the reviews I read seem inauthentic and contrived. Let me tell you something. This team is fantastic! The level of support is equal to the level of support from the Shopify Plus Chat team. 637 Five star reviews as of this writing and I guarantee you they deserve every single one of them! Thank you to the Stamped.io team. Amazing functionality and support.