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Ti-Parts Titanium

Singapore

Reviews (10)

★★★★★
Shopify

Initially want to sync tracking info to paypal , and let paypal release our fund quicker. Negotiate for annual plan and overall is acceptable. Generally this app help to build trust with paypal if you are new store without too much tracked history. now we decide to create our on app to sync with paypal. If you not familiar , just app just worked.

Developer reply ·

Thank you, Ti-Parts Titanium, for sharing your experience! We’re glad Synctrack helped sync your tracking information and build confidence with PayPal as a new store. If you ever need any help, we’re here for you!

on Synctrack Paypal Chargebacks · Almost 2 years using the app
★★★★★
Shopify

suggestion: improve more detail setup like: 1. Tier system - over certain amount, unlock higher comm tier 2. Exception setting for particular item : fix commission regardless tier 3. Make the comm rule clearer: how system execulete between: Any product / Selected collection / select product 4. Add "exclude product" from selected collection thanks !

on Shopify Collabs · About 2 years using the app
★★★★★
Shopify

Warning for anyone considering Return Helper for expensive returns. I recently had a very disappointing experience with Return Helper. One of my return packages arrived at their warehouse with an additional forwarding label placed by another courier, partially covering the original shipping label. Even though part of the original information was still visible and the owner could potentially be identified, the package was treated as "unidentified." Return Helper only keeps unidentified packages for 14 days before disposing of them. Unfortunately, the package was disposed of, resulting in a significant financial loss. When I contacted their China team, the response was simply an apology. They stated that they would not compensate for the loss and accepted no responsibility. The Singapore operations contact who previously handled our account has also become unresponsive, even after multiple follow-ups in our WhatsApp group. For low-value items this policy may be acceptable, but for high-value products this creates substantial risk. If you are shipping expensive goods, I strongly recommend using DHL or FedEx return services instead of relying on a warehouse that disposes of unidentified packages after only 14 days. I hope Return Helper reviews this policy and introduces a longer holding period or a better identification process before disposing of customers' property.

on Return Helper: Return Centre · 5 months using the app
★★★★★
Shopify

Title: Translate & Adapt does not delete old translations — breaks multilingual content Review body : There is a serious issue with Shopify’s Translate & Adapt system. Even after deleting a language from the Languages panel, old translations are still stored and reappear automatically when the same language is added again. This makes it impossible to truly reset or clean a language. Importing new translations (even with “Overwrite existing translations”) does not fix the problem. Old content keeps coming back. For merchants with hundreds of products, this causes foreign customers to see outdated and incorrect translations, which harms business trust and SEO. Shopify needs to fix the language deletion logic and provide a real option to purge translations. This issue has been widely reported in the community but still unresolved.

on Shopify Translate & Adapt · About 2 years using the app
★★★★★
Shopify

Does not support overseas order, only Singapore.

on SingPost‑Shipping & Fulfilment · 5 months using the app
★★★★★
Shopify

Uninstall immediately even FREE Plan. Auto submit chargeback to Shopify without key evidence cause our cases lost. First time try chargeflow, first then we lost. Now buyer get our free product without return, and we lost both money and good + 15usd chargeback fee, we will do our own document for now

Developer reply ·

Hi Ti-Parts Titanium, thank you for sharing this. Losing your first dispute with us, is not the start we want for any merchant. Our customer experience team has personally reached out to you directly to explain what happened and to see if we can earn another chance with a properly configured account. The Chargeflow Team

on Chargeflow Prevent Chargebacks · 6 months using the app
★★★★★
Shopify

Issue: 1. In product recommendation , keyword search is inefficient, fuzzy match not functioning properly as system want "Exact" match keyword. Store owner need to try different keyword multiple times to get correct item. 2. Does not support reply to specific msg. 3. Auto reply msg will marks as "read" , so owner will miss visitor msg.

on Shopify Inbox · About 2 years using the app
★★★★★
Shopify

not easy to search certain trigger, i get suggest from sidekick. I wish sidekick can one key generate flow for me

on Shopify Flow · Over 1 year using the app
★★★★★
Shopify

suggest add "variation content" instead of "varation_title", I need to know exact variation instead of product sku and title, i need to print label

on Shopify Order Printer · 37 minutes using the app
★★★★★
Shopify

Team manage to solve my tricky google local free listing issue, save lots of time to craw solution online. Decide to let expert do the job and spend my precious time elsewhere. Special thanks to Taylor Ha.

on Multifeed Google Shopping Feed · 4 days using the app