Watercolor by Kristal Serna
United States
Reviews (5)
This app has always worked great for me. On the rare occasion that I've had to reach out for help, I've gotten a really fast response, especially from Marcus. I'd recommend this app to all Shopify users.
I had a small customization request, and the response from Customer Service was lightning fast! Not only were they prompt, but they found an easier alternative solution to the issue I was having. I also like the app itself. It's offers a lot of options and is easy to use and set up.
Developer reply ·
Thanks so much for the kind words! We really appreciate the review, and are so glad to hear you're loving the app. We definitely pride ourselves in offering top-notch customer support, so we're very happy to hear that you were able to get an awesome experience from some of our great specialists! Please let us know if we can help with anything else!
Besides this being a great app that does exactly what it advertises, the customer service is second to none. I had an issue with the app, and even though it turned out to be a mistake in my theme's coding that had nothing to do with this app, their tech support fixed it for me. I was really impressed!
Developer reply ·
We are always happy to help our customers. Glad you got the help you needed! Let us know if anything else arises. Enjoy the app and sell lots on your store!
Super happy with the responsive customer service! I had a billing error that they resolved immediately. I received a good amount of traffic and would have continued if I could afford it. To reap the best results, I think you really need to be able to give it 60-90 days, which I'm unable to do at this time. But I hope it give it another try in the future.
