guguplanet
Poland
Reviews (6)
We have been cooperating with Elevar for two years and for a very long time it was a very good cooperation. Unfortunately, the last period of time was worse - the opinion has also been changed. However, I believe that this is a 5-star company and it deserves a good word. Thanks to Brad's help, most of the problems were solved. It's good to know that despite difficult situations, Elevar is a very good partner to work with. You can say that for good and for bad :)
Developer reply ·
Hi Tom - this is Brad, the Founder of Elevar. Thank you for taking the time to update your review from 5 star to 1 star and share your feedback on where we need to improve in the upgrade process when going from data layer tracking/GTM server-side to the Elevar Server-Side tracking. After we've reviewed and discussed all concerns over the upgrade, the main tracking issue boiled down to the Product Name dimension in GA4. The product name is being translated (via another 3rd party app) on product views, but is not translated on add to cart (or purchase) events. As of now this is not something Elevar has a fix for. However when viewing reports in GA4, the product funnel data is accurate using the Product ID and GA4 contains 100% of conversions. We also discussed concern over Google Ads tracking during the migration -- nothing was impacted here with Remarketing tags or Primary Conversion event since this was all still running via GTM Web container only. I look forward to continuing to support you as a valued customer in the future.
There is no better app and support on the Shopify app store. Besides, the app turns out to be able to do wonders - if you think the app won't be able to generate such a report then with the help of support it surely can.
When importing data from the store, the application automatically sends delivery emails to customers. Also, it is not clear why it sends again. Support wrote "oh,i checked the data,these emails was sent , the delivered should not be sent" and disappeared from chat.
Developer reply ·
My friend, really thanks for your review, and we do value your feedback very highly! So sorry about our sending logic that troubled you! we quickly set up a special group to conduct research, and adjusted it. It has been released online. Please give us a chance to keep serve for you !We are here for all your needs ! Best regards, 17TRACK
The app is well thought out and works very well. You can easily add products to Etsy and sync them. Also, a very good support team that really takes an interest in you and want to really help. Overall, support and the app at least six stars and not just five.
Developer reply ·
Thank you for taking the time to leave a review. I'm glad to hear that you are enjoying our Etsy integration & sync app! We're thrilled that you find it easy to use and want to let your fellow sellers know about its many features. We also appreciate your feedback on our support team because we take pride in providing excellent service.
Junip is the best Shopify application of its kind. If you are looking for such an application and you choose Junip, you can rest assured that it works very well. The integration with Klaviyo is also perfect. I would also like to underline the great role of the support team of Marcus. In conclusion, by installing Junip you make the best possible choice.
There is no better feed app for Shopify than Multiple Google Shopping Feed. In addition there is no better support :) If you are looking for such an app and support, you have just found it.
