The Raw Honey Shop
United Kingdom
Reviews (3)
This app does a lot and it is really great to be able to upsell people at the point after they have made a purchase, rather than before which could actually result in orders being cancelled. The only issue with the app is that it is not terribly intuitive and there are some things you just wouldn't be able to work out without consulting the help desk. I have to say that the help desk team are very helpful and have resolved every question that I have had to my compete satisfaction. I'd really recommend this app as the best one to increase average order, it can take a little while to get your head around it, but it's worth it.
Developer reply ·
Thank you so much for the thoughtful feedback! 😊 We're glad to hear you’re finding Aftersell useful for post-purchase upsells and that our support team has been helpful when needed. We appreciate your note about the app’s intuitiveness. Feedback like this helps us continue improving the experience. We’ll be sure to share it with our product team as we keep making Aftersell better💡💬
The team behind the app are really helpful, they sorted a problem with the layout of the product page whilst I waited. It's difficult to give a star rating at the moment because we have only just installed it but I will give 5 stars for the helpdesk support and see how it goes.
Developer reply ·
Thank you for the great review! We're glad to hear the app is working well for you. Your review motivates us to keep improving and delivering great service.
This app is very easy to use, and works very well. Simplicity is the key. Also, the guys on the help desk go out of their way to resolve any issues. They quickly sorted out an issue where the free gifts were shown in a region where we didn't want them to be shown. I appreciated that a lot as it could have been a major headache for our customer care team. Thanks Melanie and co.
