Easy Hāngī
New Zealand
Reviews (3)
We have just joined Recharge and its exactly what is needed for our customers. The connecting was easy and their support team are there when needed.
Developer reply ·
Thank you for taking the time to leave us your positive feedback - and for the shout out to our support team! - Ty Bailey | VP of Services
This app is excellent and I have just completed a phone call with your support team. The person was very open and kind in his approach. As well as this his professional knowledge answered my questions quickly and easily. Thank you so much!
Developer reply ·
Thanks a ton for sharing your review. Cheers!!!
We had a lot of trouble with this app. It was very erratic when we first installed it (working about 50% of the time), so we decided to get rid of it. However, there wasn't a warning or sub-routine in the delete procedure to say we needed to 'manually' remove integration first. As a result, after the app was gone the shopping cart stopped working. No error message to explain why. The solution, for anyone who has the same problem, is to reinstall, add integration, remove integration, and then delete the app a second time. Guys - you need to include removal of the integration system into the removal process, or at least build in an alert. Better still, provide an app that works reliably so it doesnt need to be removed. Acknowledgements to Shopify support, who helped us sort this out.
Developer reply ·
Apologies you faced the issue with our app. 1. App should work 100% if done settings properly, we have over 1000 installs using this app without any trouble about the functionality, 2. Yes, we agree on this point but the Shopify doesn't provide any functionality to show any alert or something while you are deleting the app from the Shopify backend. Although we have clearly mentioned in the app description about the uninstallation process, we are adding email functionality to instruct based on the feedback. Hope to serve you better in the future and your suggestions are improving our app. Thank you.
