DryEyeShop
United States
Reviews (7)
Great app, easy to use, has some very helpful options! I really like that you can apply the discount to the whole bundle or partial.
Simple to use, and is a huge help. We schedule these in advance and have email and social media campaigns scheduled to dovetail. Very happy with the app thus far.
Developer reply ·
Thanks so much for your kind review - we really appreciate you took the time! If you need anything in the future do not hesitate to contact us anytime. Kind regards
Got the app for one specific need - which it didn't have but they added the feature very quickly and it works perfectly. Now that I have the app I know we'll be using it for many other things as well. Update: We have been using this for quite some time now for a variety of purposes. A lot of it is tagging orders and putting the tags into the notes which are then imported in ShipStation, and we have a lot of our ShipStation automations running off them. Support for order tagger is extremely fast and helpful.
Developer reply ·
Thanks for your great review Rebecca and for suggesting the new Tip Received criteria as a useful order attribute to base a tag on. We hope it gets plenty of use in your store!
We've needed something like this for a long time! Glad we've got it now. It's really helpful for our customers to be able to see past order details without having to "drill in", and also to re-order easily. Flits customized the page for us so that we have Bold subscriptions access from this page as well, and we added a SMILE loyalty rewards permalink. That one doesn't work as well as we'd like (it fires up the site home page in a separate window) but it was enough for us to be ready for launching in our new theme and we'll work out the kinks over time I'm sure. If you're fastidious about spelling and such like I am, you'll see some flaws, but the functionality trumps everything for us right now. Customer service has been very good. Special shout out to Milind. Service is not instantaneous, but it has been consistently prompt and thorough. They were also very patient and polite when I was complaining about an issue that turned out to be my own fault.
Developer reply ·
Thanks so much for your feedback. We are delighted to hear you are satisfied with our services. :) Let us know if we can help with anything. Best, Flits Team
This is very powerful software with absolute first class support. The support is definitely needed for people like me, because while it's powerful it's also complicated (for example, there are multiple ways to accomplish the same thing). I am not personally crazy about the user interface for a number of reasons. My first time around with the app was not ideal - I had a hard time wrapping my brain around the structural concepts due to the UI/nav. Circled back to try again because we really really need it, and ever since I finally understood it better, with some patient hand-holding, I've been fine. Most importantly, the level of support and detailed guidance and assistance is simply unparalleled in my experience with Shopify apps across the board. Timely, detailed, thoughtful, you name it. And that's why I wouldn't even consider docking a star for the UI. Big shout out to Paul for excellent assistance throughout.
Truly excellent. Just minutes after getting the app I could start seeing why it's so highly rated. I don't think there is ANY other app I have installed that worked so beautifully right out of the box, with no intervention. Even though we only installed it today, I'm already anticipating how useful it will be in raising awareness of our various categories of products, because many of our customers come for just one thing and don't realize how many other things we have. I love that it immediately fitted the look & feel of our store without having to touch it up at all, but I appreciated the reviewers' comments that gave me confidence we could get support if we needed it. Only negative comments: - Just adding the app automatically installed AND activated it. It would be nice if they either warned us, or left it disabled by default until we chose to turn it on. Not that it's a bit deal to turn it off, but it was startling to have that message pop up saying, essentially, "Hey it's live in your store right now." - Many of my customers are visually challenged and the slider arrows are almost impossible to see. I'd love to have the option to customize those.