Wild at Heart Pets Raw Food Delivery
Canada
Reviews (5)
We recently started using Appstle Loyalty & Rewards, and the experience has been absolutely amazing. Their support team is truly one of the best I’ve ever worked with. Uri went above and beyond to help us set up our loyalty rules, redeem options, referral settings, social sharing, branding customization, widget positioning, and even color adjustments to perfectly match our store theme. What impressed me most is that they didn’t just guide us - they proactively handled everything for us as a complimentary service. The migration from our previous platform was managed smoothly and professionally, with great attention to detail. The entire process was seamless, well-organized, and clearly communicated from start to finish. They were patient, knowledgeable, and incredibly fast in their responses. Any time we had a question or needed adjustments, they took care of it immediately. Their communication is clear, friendly, and reassuring. Honestly, this is one of the most responsive and helpful support teams I’ve ever dealt with. Appstle doesn’t just provide an app - they provide real partnership and exceptional service. Highly recommended!
Developer reply ·
Thank you for the great review! Reviews like yours motivate us to work hard and continuously improve
I've been using the AOV Free Gift Buy X Get Y+BOGO app, and it's been fantastic! The app is easy to set up and works exactly as expected. The customization options are great for running promotions, and it integrates seamlessly with my store. What truly stands out is their incredible support team—Jade has been exceptionally helpful and responsive, making the experience even better. Highly recommend this app for anyone looking to boost AOV with free gifts and BOGO offers!
Very quick response on initial set up question. - I have been using this for a few months now and am seriously disappointed! Far too many emails are ending up in spam filters, these are regular customers I deal with pretty much monthly so it seems odd. Omnisends answer... it is yahoo & hotmail filters - but we are in Canada and 99% of them are gmail and the regular emails get through so - that answer doesn't wash.
Developer reply ·
Hello there and hank you for taking the time to provide your feedback! We have reviewed your recent conversations and located the one in which you were addressing deliverability concerns caused by a high bounce rate, but not spam. In fact, our Deliverability Team has found that the vast majority of them are indeed inactive Yahoo inboxes. We've discovered that 100 of the 108 bounced contacts are Yahoo inboxes. These contacts have been saved as a segment in your Audience. Overall, we've determined that your Audience comprises about 10 percent of Yahoo inboxes. A member of our support staff has reached out to you with additional information about this issue. Do not hesitate to contact our Support Team if you have any queries or require assistance. We are available 24/7 and can be reached by in-app chat or email at support@omnisend.com. Have a wonderful day!
Just after installation, account suspended for misrepresentation. Now 14 days in and repeated calls with promises of call back .... still nothing and our competitors now have a serious edge =(.
Developer reply ·
Hi there, Charlotte here from Shopify. Thank you for sharing your feedback regarding your experience with the Google channel app. I am sorry to hear that Google suspended your account due to misrepresentation. Unfortunately we do not have control over Google's policies, and how they interpret suspensions such as these. I'll be following up with an email to open up the lines of communication to see if there is anything I can do to assist you. - Charlotte | Shopify
Install was a snap, and support was very quick to respond. We have only had it install a few days but it appears to be working well. The only drawback we have found is, that with every add to cart, there is a redirect to the cart page. We asked about removing this but it is supposedly important to the software, so no go. The majority of our customers order multiple items so this could become very tiresome for them over time.
Developer reply ·
Thank you for your review! We're always glad to help you. Could you please contact to our contact@spur-i-t.com mailbox, so we could get more information about drawback? Have a great day!