Heritage Ring
Hong Kong SAR
Reviews (10)
Such a great app, it made my customers experience much better
Hypersku was a gamechanger for my business, they keep offering me the best price and they are super organized. Neo and Icarus are the real GOATs
such a great app it increased my aov from 89 to 130$
fast and quick support, app easy to use love it
Developer reply ·
Thank you so much for your generous review! From BOGOS team with love 💗
I've been trying to fix a issue for over a week, the customer service is very poor, they keep not reading my messages just giving random replies.
Developer reply ·
Jeff from Zipify Apps Support here. 👋 I’m sorry to hear about your initial experience with our support team and that it didn’t meet your expectations. We appreciate your patience while we worked through your ticket and are glad the issue has since been resolved. Thank you for giving us the opportunity to make things right.
not compatible with the IMPACT theme, so you cannot add the upsell in the cart page
Developer reply ·
Hi there, we’re really sorry to hear about your experience and understand how frustrating that can be. Compatibility issues like this are definitely not what we want for our users. Our team has already reached out to see how we can help get things working smoothly with your theme. Thank you for sharing this feedback! It helps us improve and make Upcart better for everyone. 💡💬
the customer service is absent
Developer reply ·
Dear our valued customer, Thank you for using our app. We're glad to hear that our support team was able to promptly assist you via live chat and that the issue has been resolved to your satisfaction. We would greatly appreciate the opportunity to assist you more promptly and address any issues you're facing with the app. If you could kindly provide us with a convenient time for you, we will make every effort to accommodate and provide the support you need. Once again, we apologize for any inconvenience caused and appreciate your understanding. Your satisfaction is important to us, and we are committed to improving your experience and providing better support in the future.` Warm regards, Rosa from TEPO
this app sucks, why should I only choose gradient
Developer reply ·
Hi, Thanks for your feedback. The option to choose a gradient is actually designed so you can use both solid colors and gradients. If you'd like a solid color, just select the same color for both sides of the gradient - this will display as a single solid background. All customization options are built inside Shopify's theme extension, and we're limited to the controls Shopify provides. We chose the color_background controller because it supports every scenario in the most reliable way. (https://shopify.dev/docs/storefronts/themes/architecture/settings/input-settings#color_background ) If you'd like, we'd be happy to guide you step by step to set up your announcement bar exactly how you want it. Please reach out to us anytime - we'll make sure it looks right for your store. If this clears things up, we'd really appreciate it if you could reconsider your review, as ratings have a big impact on small developers like us.
