Blue Moon Fabrics

Good Support

Fabian from the Customer Success team was SUPER helpful! So far, I rate this app at 5 stars for my experience up to now. I opened the app for the first time today (taking over for a previous employee), I had no idea what to do with it or where to start so I just began with creating a campaign and navigating myself through it, lucky for me Fabian popped up in my chat to see offer a few tips, I did and we began to chat about my situation (taking over for a previous employee) Fabian was so helpful, he explained in an easy to understand nutshell what PushOwl is, what it does and how it works, he also sent me a few links to help me get started, and gave me a few pointers for successful campaigns. So far the customer service has been great, my only "complaint" would be in the campaign creation process itself, I'm not a fan of having to upload 3 different image sizes for the separate platforms, would be great to at least have an image resizing/cropping option within the Campaign Details window. Also, if there was a "DRAFT" button, I'd like to work on campaigns as I can, rather than have to complete it as soon as I start it.

This app was so incredibly easy to use. A loyalty program was a feature we were kept telling our customers were going to develop, but I had no idea how easy it was with Smile. Even the free version was enough for us to get customers to sign up and start earning. Every store should at least install the app to give customers the ability to earn points before you are ready to jump into a subscription.

This app made integrating our orders from Google Shopping Actions a breeze! Our team can now fulfill and ship orders from our Shopify back-end seamlessly. Their tech support is also top-notch. Dixy has been a pleasure to work with and is helping to take our store on the GSA Marketplace to the next level!