iJazzMusic

Fantastic service! I needed to add extra code to see the SKU detail in the collection list output and was having trouble sorting it out. I contacted Globo and they responded and added the code themselves all within an hour of me contacting them (I live in New Zealand and was expecting to hear back in about 12 hours). I'm not sure that it gets much better than that. And I am very pleased with how the app works too. Adding to this (Sept 1st), I had another problem which was dealt with in very quick time. Customer Support is very good! And again this week (Nov 2020), their assistance with a problem I was having with Shopify's search functionality was above and beyond what I was expecting. The support really is superb! Adding again (Feb 4th) - More support needed today for a small customization that I didn't think was going to work. Globo's developer came through with the help I needed and solved my problem within a few hours of me getting in touch. So that's 6 out of 5 stars from me! July 2021 - Just needed another small problem that popped up today looked at by Globo and they got back to me within the hour and had the problem sorted in very good time by one of their developers. So that's 7 out of 5 stars for me now. Still very happy with the app and the service. Just had a pagination problem sorted out by Globo support and they acted on it directly = plus one more star! Grant

My rating is based on the installation process and ease of use so far for setting things up on Shopify, which has all been very smooth sailing! I've just completed the install and testing how it all works from following the instructional video which has no sound, but it's very easy to see what was going on. Good job! The site's only using the free version for now with the only limitation so far being that the widget can't load on collections pages, that comes with the Professional plan (am expecting to upgrade once the site starts getting the traffic required to upgrade). I had to run a few questions by the developers and they got back to me with answers pretty quickly too! Overall I'm pretty happy with it. No complaints really. Grant S