← Merchants

Erden-Project

Germany

Reviews (2)

★★★★★
Shopify

It's the best app to sell Multichannel on Shopify. Otherwise you would have to pay 2000$ for Shopify PLUS. Support and Features are Great! Thats a company you want to work with together as a B2B seller! Especially thank you Jonas!

Developer reply ·

Thank you so much for the amazing review! We’re thrilled to hear the app is helping you sell multichannel effectively and that our features and support are hitting the mark. Huge thanks for the shoutout to Jonas—he’ll be happy to hear it! We truly appreciate your trust and look forward to supporting your B2B growth! 🙌

on BSS B2B Lock, Login & Password · Over 2 years using the app
★★★★★
Shopify

Looks terrible, cheap and chaotic, not as advertised at all. Cant login, no email with PW reset is sent, customers are waiting.

Developer reply ·

Hi there, team. Thank you for your feedback! For the way Gorgias looks, we always advise booking a demo before subscribing, so you know exactly what our helpdesk looks like and whether it works for your team and business. We also have tons of learning materials that can help you acclimate. As for your password reset email, I can completely empathize with how frustrating it must be when things don’t work as expected, especially when your customers are waiting. If you haven’t already, please check your Spam or Junk folder for the password reset email, as these messages can sometimes be directed there. If you're still unable to log in or facing other issues, our support team is available 24/7 and ready to assist you directly. We’ve reached out to you via email and are always here to help. We want to ensure that everything's working smoothly for you!

on Gorgias: AI Helpdesk & Chat · Almost 2 years using the app