Dr. Nuzum's Nutraceuticals
United States
Reviews (5)
This app has great customization and options for product badges and product banners compared to what's out there. They helped me out with a bug and got it fixed as fast as they could – They were very diligent! The only reason for 4 stars instead of 5 is because it can be a bit difficult to position the banners from the app alone: I end up having to save the banner and switch tabs to my actual store page then refresh to see how the badge is actually positioned, which is a bit tedious. Though, this becomes less of an issue after you get it right as you can just copy the banner and edit from there. This could just be because of the theme I have on my store, this may not be the case for other themes. Would recommend!
This app has been immensely helpful, mainly because of the daily summaries (for me, personally). I often get caught up in tasks and projects and checking my store's analytics can fall through the cracks. The daily summaries have been immensely helpful in helping me keep up with the performance on daily, weekly, and monthly bases. As for the reports themselves, they're more responsive, in-depth, and user-friendly than Shopify's reports. Great app for anyone wanting more control, detail, and clarity on their analytics.
Extremely helpful and competent team! There was an issue with the way my theme's code was interacting with Zipify which caused our cart to function improperly. Ash was very attentive and he made sure he had the right people on the job. He had their dev team take a look and they found the issue within the theme's code and applied a fix. This was resolved in less than 24 hours, which is very impressive. Great service, good app.
Developer reply ·
We truly appreciate your review! We are thrilled to know that Ash and our development team were able to provide such a positive experience for you.
Harry did a great job helping me get to the bottom of a one-time theme interaction issue. This was the only time we've had an issue like this in the years using this app. The amount of features they've added makes this invaluable. Their responsiveness and helpfulness when it comes to customer service is second-to-none. Customizability features make it easy to use and integrate into any store.
The team at Carthook has been immensely helpful and even implemented a feature by request via an easily scheduled zoom meeting with one of their app developers. They always respond within minutes and make sure that the right person is there to help with whatever specific need you have. If you set up your funnels the right way, they can be a reliable revenue stream for your business. Highly recommend and I am looking forward to the features and updates they add. I cannot speak on the Thank You Page upsells because we do not use this app feature. 5/5 Edit: Change offers to upsells