← Merchants

MatchaLand

Switzerland

Reviews (7)

★★★★★
Shopify

Not only is their entire software extremely buggy and hasn’t improved after repeated service tickets with customer conversations disappearing, they also ignore you as soon as you want to cancel and will bill your credit card anyway. I had to contact my credit card company and report fraud to stop the charges. Really disappointing. Just use Klaviyo, their Whatsapp solution is much better. UPDATE: one of the cofounders also found my personal phone number and is now intimidating me via text because of this review.

Developer reply ·

Hi Sebastyan, danke für dein Feedback und deine Bewertung. Da wir alle wissen, wie die Zusammenarbeit am Anfang, währenddessen, sowie am Ende abgelaufen ist, sparen wir uns die Worte. Energy flows where Attention goes. Wir wünschen dir persönlich sowie beruflich nur das allerbeste. Gruß aus Wien, JM & Team

on WhatsApp Marketing ‑ Chatarmin · Over 1 year using the app
★★★★★
Shopify

This is the best app to let customers fix their address after ordering (better than the other app, as this let's customers change their address directly on the order status page vs. being redirected to another less user friendly url - that's what the other app does). Axel from customer support is also fantastic, always responds within 6 hours. Love this app, it's saved me so much time and prevented a lot of customer service tickets. I no longer have to do anything when customer's enter a wrong address at checkout, they can fix it themselves.

on Yagi Address Edit Helper · About 22 hours using the app
★★★★★
Shopify

This is an amazing fulfillment app. Everything you need to run a small warehouse. I love the fact that you can scan an order barcode from the packing list, and that it makes sure that your orders are error free. One of the most underrated apps on the Shopify app store.

on EasyScan Inventory & Barcode · About 1 month using the app
★★★★★
Shopify

Amazing customer service by Ralph and we've already generated a lot of upsell's with this checkbox. Thank you!

on Axe Checkbox Upsell Order Bump · 3 days using the app
★★★★★
Shopify

Spart sehr viel Zeit beim Versand. Super Kundendienst. Kann mich nicht beklagen. Gut gemacht.

on Swiss Post Label Printer · 4 months using the app
★★★★★
Shopify

Amazing app, allows all major SEO features for free! Support is also helpful and fast. My site so ranking immediately and all the rich snippets really helped out with the ranking. Thank you

Developer reply ·

Hi MatchaLand, Thank you so much for your 5-star review! We will share this with the store team to let them know to keep up the amazing work. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime. Best Regards,

on Webrex: #1 AI SEO Optimizer · About 10 hours using the app
★★★★★
Shopify

Great app. Developer really helped out when I had an issue. Great customer service will use again for other stores.

on Fontify: Google & Custom Fonts · 3 days using the app