T-Cycle
United States
Reviews (3)
Once you get the app working, it performs beautifully 98% of the time. But when it fails 1/100 times, it only takes a couple hundred wholesale orders before errors with the discount make you wonder if it's something you did or something wrong with the app. The support staff is kind and helpful, for the most part, but we've had tickets dead-end because nobody seems to know why the app didn't perform correctly. The setup is also not super straightforward, but that's something that the support staff was quick to fix with us. Overall, it's a great app, but the semi-convoluted interface and the mystery failures are what's keeping us from giving it five stars.
Developer reply ·
Thank you so much for your review. We really appreciate your feedback. Reviews like yours help us improve our apps to ensure that they are useful and consistent. We recommend continuing to keep track of any instances of unexpected app performance so that our team can dig in, find some patterns, and provide resolutions to these mystery failures.
We've gotten way more reviews from this than we ever did on our own. While we haven't explored the full functionality of the app, the basic levels are simple to configure and display nicely.
Developer reply ·
Hey T-Cycle, Thank you for your review and kind words. We're glad that utilising Stamped.io has allows you to gather more reviews than ever! We love that you've found our features to be great, and it can only get better as you move up the subscription plan :) We hope that you'll have a great time with Stamped.io collecting UGCs for your business!
This helps customers help themselves and saves us customer service time. It would be nice if it were prettier.
