Colby Valve

What this app promises is exciting. Automated syncing between Quickbooks and our online sales. "When" it works, it's awesome. The issue is that it seems to break weekly. This week's break was that it stopped pulling in bank transaction fees associated with credit card sales on Shopify. It just started sending transactions to Quickbooks that don't have the fees separated or deducted. Two weeks ago it worked fine, this week, it's broken. 3 days of exchanging emails with foreign tech support and they tell us to disconnect and reconnect our processor. Doing that gives a warning that it will erase all transaction history. There's no way I'm willing to do that based on an email from someone in Asia that just says to try it. So, support is poor, system breaks weekly, but when it works it's awesome. Oh, and it's quite expensive!

I gotta say, this thing is slick. Really easy to install, really easy to input stores, really easy to customize colors and text, and it looks great. A+++

This has helped us in many ways. The biggest is on our wholesale store where we use this to lock down access to all products unless a customer is tagged with "dealer" or "approved". If they are, then when they log-in, they see everything and can order easily. This is a simple and highly useful app. We are very grateful for it.