drunkenbears
Singapore
Reviews (4)
Super fast response to my queries, thanks very much! Hello drunkenbears, thank you so much for your 5-star review! We are glad our app and development team can accommodate your needs and requirements. If you need any further assistance, please let us know. We are always ready for you! Best regards!
Helpdesk reply promptly and solved my inquiries! Have tried the speed up trial and it has shown great improvements for our websites!
Developer reply ·
We are so happy that our customers enjoy what we do 💖 We hope that your experience with us will keep being awesome! Please feel free to reach us anytime in Livechat. It is always a pleasure to help you! Sincerely, Jason.
Had some questions about how the results were displaying and Matt was an amazing help! When I asked I was expecting it to be a long conversation with a lot of back and forth explanation but he understood exactly what I needed and explained what my options were. He also gave me some useful articles. Very pleased about that and also learnt about more smart search functionalities that I wasn't aware of before!
Developer reply ·
I'm so grateful Cassandra for your kind words, it's so fantastic to start a week like that. It was my pleasure of helping you. Just let me know if you need something and I'll be at your service. We are really happy that you are satisfied with our app. Wish you a lot of sales. Have a wonderful week, Matt and the Rapid Search Team
Needed to create a coming soon feature without having to install an entirely new theme. I managed to do that easily with this app, but had trouble hiding the prices for the products labelled coming soon. Dropped them a message on WhatsApp and they got back to me within the hour, I just gave them app access and they fixed it quickly without me having to do anything other than accepting the request for access. Am delighted with the great service, and relieved that the site works fine too!
Developer reply ·
Your positive feedback is a testament to our team's dedication. We're excited to have provided you with an experience worth praising and look forward to exceeding your expectations again.
