RuralView.uk
United Kingdom
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Reviews (3)
HOMEPAGE STOPPED WORKING!! MASSIVE IMPACT ON BUSINESS. I don't know how the long issue was happening, but my homepage and some product pages were not loading on some versions on iPhone. This is the THIRD time this year I have had this issue. Other times caught it early, but I suspect this could have been an issue for a few days. Detrimental to business. If I didn't have so many live pages, I would definitely be looking for a new app right now. I was speaking to Miracle, who just ended the chat without a full resolution. which was also rude.
Developer reply ·
Thank you for sharing your feedback. We sincerely apologize for the serious inconvenience caused when your homepage and product pages stopped loading properly. We completely understand how disruptive this can be, especially when it impacts your business. Our development team has reviewed this issue carefully and is working to prevent similar cases from happening again. We also regret that your recent chat with our support agent didn’t end as smoothly as it should have. This has been addressed internally to ensure a better support experience moving forward. We truly appreciate that you decided to stay with PageFly and give us a second chance to serve you. Your trust means a lot to us, and we’ll continue to do our best to ensure your store runs smoothly. At the moment, we’re still waiting for your response so we can assist you further if needed. Best regards, PageFly | Kate – Customer Success Manager
I finally found a bundle app that suits my needs. I have found a great use for the 'build-a-box' feature and have found the support team to be useful. It's not quite so easy to change the formatting of the bundles/boxes myself. However, the support team have followed every formatting request perfectly.
Developer reply ·
We are glad to hear that you are enjoying your experience with our app and service!!! For any queries, feel free to contact us through in-app chat or email us at support@webcontrive.com, we are always happy to help you.
