Carrie Bloedel

Stop already with this nonsense. You overcharged. You want to blame me. You keep doing it even a year later. Stop with the madness. I'm not interested in doing business with you. I have no interest in hearing more from you. Just stop. No there was no confusion as EasyShip states in the reply from over a year ago. I've been shipping for years - I didn't input "mistake" dimensions. It's not difficult. Funny enough, I use Pirate Ship and haven't had any issues or mistakes. PirateShip is proactive, easy to use, great rates, no issues. The way shipping should be. Just did a cost estimate shipping a box weighing 4 lbs from Mpls, MN to Madison WI. I have been paying about $6.55 for the last 12 months. The cost estimate I got from Easyship was $26.29. Looks like I'd be out of business quickly using this app. So sick of apps advertising "the best pricing" when in fact the pricing is awful. Sellers are not idiots.

UPDATE 5/19: This App Rocks. The customer service is outstanding. I was reading a 1 star and 2 star review. Apparently they've never used another shipping app for if they had, they'd realize how great this one is. Most of the Apps on Shopify are awful. This one is truly awesome. It works the way it is supposed to, you save money without having to pay any monthly premiums, they always add new features to make it easier to use, and customer service rocks. If all the Apps on Shopify were like this, we'd be able to sell a lot more - sadly they are not. UPDATE 11/18: Just keeps getting better. They make improvements all the time. Easiest BY FAR and cheapest BY FAR. If you aren't using this app, you should be. They had a few things that needed to be tweaked and they did that immediately. Can't ask for anything more than that. They were even willing to go the extra mile to customize something for me - way beyond what they needed to do. Now this is the kind of service that everyone is looking for! Pirate Ship has the cheapest rates. I can't imagine why anyone would use any other app because the only one that truly has the cheapest price, regardless of whether you send 1 package a day or 100, is Pirate Ship. I have tried them all. I have tried Shippo and many others who claimed they had the cheapest rates but they don't. In the case of Shippo its business model changed after a year of doing business with them but they didn't even notify me or honor its commitment to customers who were guaranteed the lowest rates - now they just provide a discount. Who wants to do business with a company that doesn't honor its commitment and isn't transparent? Not me, I can tell you. Totally unacceptable. I wouldn't waste your time on any other apps since I've gone through them all and FINALLY have found the cheapest rates. Plus, the app works well. And, when I say cheapest rates I mean as compared to Shippo, on average, $.50 cents a label plus Shippo's $.05 fee per label - total $.55 cheaper per label. This really adds up over time. And, customer service has been great. Pirate Ship is really the only shipping app you should consider!

After having a good period without any real issues and decent priced, easy to use shipping, I now see that they have changed their "policies" and we am NO LONGER able to get commercial plus pricing. Yet, we received ZERO notice and I had to do quite a bit of digging to understand why rates went up $.65 per padded envelope (in essence the new pricing is standard (not commercial plus as advertised when I started using this APP) USPS 2018 pricing which begins Jan 21 with $.05 added on - not any great deal. To say I am dissatisfied is an understatement. Shopify really needs to get these apps to honor their agreements or boot them off the site. After using the app for 2 weeks, I have encountered a label printing error and the management going back on its word. I was told they have a meet or beat pricing policy. I provided a lower shipping price for a particular box (and there are others). I was then told that it's an informal policy and they couldn't possibly match the price I provided. They also tried to tell me that it was an outdated price. When I insisted it wasn't, I was told that they can't possibly compete with a large, global company's rate and that I should understand as a small business person. I find it really reprehensible that a company doesn't honor its word - particularly since they are the ones who informed me of the meet or beat pricing policy. Moreover, I find it really manipulative that they then try to guilt me into giving them a pass by playing the "small business card." I have now had to involve Shopify and am waiting to hear from Shopify on how this is going to be resolved. If we can't trust the integrity and word of 3rd party app providers as store operators, I don't think they should be offering their services. User be forewarned that this company has absolutely no intention of honoring their so called "meet or beat" policy. They only have such a policy because they never expected they'd actually have to honor it. By the way the statement above, "We have the best discounted rates on USPS, hands down" is clearly false advertising. If this is how I treated my customers, I wouldn't have any.