LussoCitta
Singapore
Reviews (5)
Extremely user-friendly app. I was pleasantly surprised by the level of service provided; immediately after installation and setup, the customer support team reached out to assist me right away.
Developer reply ·
Thank you so much for your wonderful feedback! We’re thrilled to hear that you found the app extremely user‑friendly and that our support team could assist you right away after installation. Providing proactive, personalized help is something we truly value, and it’s great to know it made a positive difference for you. In case of further queries, please contact us at support@helixo.co or via our in-app chat. We are always happy to help you. - Helixo Support Team
Our store has been using this app for a month now. I think most of the shop owners are concerning about whether this app works. Alright, IT DOES WORK, and we have increased our sales by 16% in just one month. So far the feedback is very good on "account creation reward" and "cashback reward". We are waiting to see more positive feedback on "referral reward". In conclusion, this app is worth the money that we paid for it. The support is efficient too. [21st Aug 2025] We’ve been using this app for 5 years and the support team has been nothing short of amazing especially Itay and Netta. . Always responsive, knowledgeable, and willing to go the extra mile. Their consistent service has made managing our store so much easier. Truly grateful for their support over the years!
Developer reply ·
Thank you for this great review - we appreciate it! Our goal here in Rise is to help merchants like you to maximize their growth potential - It's always nice when hard work is recognized 🙏 Keep up the good work with your Store Credit and Rewards Program
I don't think that your company has sent me a few emails, coz I have the auto reply saved in my mailbox, and since then there is no email received from your company at all. I even replied to the email I recieved after I deleted the app. If you'd like me to reply to "one of your emails", please at least send me one first. (The app worked as what we wanted, then we realised our theme has been messed up. We send in several messages but no reply at all. If you want to try this app, do remember to backpack your theme, just in case. Coz even after we delete the app, our theme cannot be recovered, so we have to use our backup theme.)
Developer reply ·
Hi there, We’re sorry you had a bad experience. We sent a few emails but never get a response from you. If possible - please reply to any of those emails and we'll gladly provide you with a theme backup or fix any issues you faced with. Regarding the points you've mentioned: 1) We always advice our clients to make a theme backup before updating their theme. Moveover, during theme installation process you can't even proceed further w/o ticking this option - " I made a theme backup". We specifically designed it to avoid any possible issues. In addition, we make theme backups on our end and can provide it to you at any time, just let us know about it. 2) Regarding reply time - we totally agree that we had an issue with a livechat and our system wasn't showing any new chat requests. We already changed the software and it should't happen again. Apologize for the inconvenience. We've sent emails to all our clients who might missed the chat feature. If you didn't get it - please let us know, I'll forward that to you again. Lastly, we understand you might have already switched to another solution - but we are striving to make each client happy. If you can reach us again - we'd be glad to discuss how to fix all those issues and offer you the best possible service and app functionality to your specific need. WIth regards, Alex, CEO at Wholesalify
It's a simple app, you can set it up in less than 5mins time. Everything shows perfectly on our website! It's a great app! If you want to make your website looks more professional, give it a try.
Developer reply ·
Hi LussoCitta, thank you so much for your kind review! We are thrilled to know that you found Instafeed easy to install and that you are happy with it 👍
I've been trying to have a mobile app for my store since long time ago, I've tried many apps from shopify app store, and non of them meet's my requirements. When i say "requirements" I'm referring to the app's build in function vs it's cost. Until a week ago i found shopney. It has a very simple builder which doesn't require any IT background, so anybody can build a nice mobile app easily. I have tested all the build in functions and realized the cost of the app is very reasonable. I had some issues with the push notification while testing the app, Murat and Melissa helped me through the whole process, and it works perfectly now. Here are some info for people who is considering shopney: 1. The build in function already included "wish list", "recently viewed", personally I feel these 2 functions are very important to provide customers a better experience when they are shopping using the mobile app. 2. "My Account" function is fully build, it allows the customers to check their orders, change the profile as well as address book within the app (some other mobile apps doesn't provide this function, or only have part of this function) 3. The support team is always there, if you have any questions or difficulties like me, just contact them and they will get back very soon. In conclusion, this is the app that really worth the cost. :) Good work!
