The Belly Ring Shop
Australia
Reviews (9)
This app is a game changer for me, I love saving money and time with postage and that's exactly what this system has done for our processes. On the rare instances that I've needed help the team have responded with exceptionally fast and helpful customer service. Highly recommended.
There was an issue which related to Shopify and not this app afterall, yet Fox Sell was still very prompt in assisting me. 5*'s for their wonderful customer service.
Fast customer service and a wonderful platform to explore. I'm looking forward to power listing my massive database.
Exceptionally prompt customer service - even on a weekend! Highly impressed with the functionality so far and the value for money.
Developer reply ·
Thanks a lot for your laconic and capacious review! Your seamless productive work with our app is exactly what we're working for, so your feedback is the best result for us.
The app will appear to be setup and then suddenly stop working, yet they continue to take your money and don't reply to support requests. Do not recommend!
Developer reply ·
Thank you for taking the time to leave your review! I'm very sorry and confused about the exprience you had. We acknoledged your chat message and asked for details in 2 minutes. We checked our progress bar on your shop and found the bug it seams you were talking about. I sincerly apoligize for that. It took us 3 hours to fix it since you first message. Then we sent you a second message asking for a confirmation from your side but we never get a reply since your very first message. Sometimes merchants don't reply, we respect it. Our chat system says you read all of our messages. We thought it was ok but it looks like you never got those messages. We sent you the transcript of the conversation at your "info" email. Please, could you check it? We would love to give you a better experience with the app.
Highly recommend this app, customer service is very diligent and prompt, the app works beautifully. I've tried many other similar apps and this one is the gem, it's also cheaper than most others making it an all round win. Thank you team for providing an app for my product options that I can rely on and that is cost effective for my business moving forward. I look forward to many years of partnership.
5,000 returns per year, who has that many returns unless you're David Jones? This app was a bit of a waste of time for me unfortunately, was hoping for so much more.
This app is brilliant for helping us sort out our orders and for taking some of the guess work out for our packing team. With over 6,000 products and new staff in training this app has helped us streamline many internal procedures. The support team at Order Tagger always respond promptly and are constantly making improvements and additions that make the app even better. Highly recommend.
Developer reply ·
Thanks for the great review Helene! So pleased to hear that Order Tagger is helping you and the team to run your backoffice. Just let us know if there's anything you need!
