Pawprint Oxygen
United States
Reviews (2)
Great product and the service, too! I needed a custom report and Chan helped me make it just a few seconds. Very happy!
This used to be one of my favorite email apps - until they stopped providing customer service that's not an AI bot.
Developer reply ·
Hello there, Thank you for sharing your feedback. We apologize for any inconvenience and frustration you've experienced with our customer service. We understand how important it is to receive timely and personalized support. Our AI bot is designed to handle simple and basic questions to provide quick assistance, but we realize that sometimes you need more than that. Please know that our customer support agents are available 24/7 to assist you with any complex issues. You can always ask the AI bot to connect you with a human, and our team will be ready to help. A senior agent has reached out to you to ensure your concerns are addressed promptly. We truly value your feedback and are committed to improving your experience with our service.
