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Distinctive Gem Inc.

United States

Reviews (2)

★★★★★
Shopify

They were very quick to trouble shoot my issues and I felt so taken care of in the midst of hopelessness. I love what this app does and the customer service is top notch.

on Boost AI Search & Filter · Almost 7 years using the app
★★★★★
Shopify

Working very well. Sometimes conversations are not kept in teh same thread but I work with it. ;)

Developer reply ·

Hi Distinctive Gem Inc., thanks so much for leaving a review and feedback! Glad things have been good so far! We heard that there can be confusion setting up Facebook Messenger to work with Ping. Our developers have taken feedback and are currently working on making the Facebook Messenger integration with Ping smoother process. Although I don't have a specific release date, you can keep an eye out for this update to happen in Spring 2021. As always, please do reach out to our team if you have any questions or additional feedback. Our team can be reached at ping@shopify.com. Kind Regards, Ruby C. Senior Support Specialist - Ping

on Shopify Inbox · Over 4 years using the app