Willys-Hifi Ltd
United Kingdom
Reviews (4)
We've been using this app for a while now & it's superb. The integration with Out of the Sandbox / Pixel Union themes is flawless & the support from the tech team is first rate. You really need this app to grow your store - it's worth every penny. UPDATE: 4/3/25 They are trying to push us onto a higher price plan & have limited the smart search - other providers do not do this. Time to try another search app. Uninstalling....
Developer reply ·
Thank you for your feedback! We sent you emails to better accommodate our service to your needs, we are looking forward to your reply. We maintain full transparency around plan limits, with automated notifications at 90% and 100% of usage, as well as a small overage margin to provide flexibility before any limitation occurs. Open communication is very important to us, and we remain available to work through this together. Kind regards, Rebeka from Rapid Search
We received an email from Shopify telling us that we had been selected for an early release of this app but sadly it does not work - we get a server error code, the app takes ages to load then we get a blank white screen. Shame as this looked really promising, clearly it's not ready for release yet & is very buggy. Tech help got involved, issues now sorted !
Developer reply ·
Hey there! Amy here from Shopify. I wanted to take a minute to follow up with you and thank you for your feedback. We love hearing from our Merchants with feedback that can help us to improve. I'm really sorry to hear of the troubles you are having with the app. I'm going to send you an email to open up the lines of communication and see what I can do for you here. Amy l Shopify
This app has a great interface but unfortunately it randomly corrupted a scattering of images right across our site, including some collection images - this took a long time to sort out as there were over 1400 pictures to check. Update: Developer working with us on issue - great support.
