Black Cat PC - Providing Dell Parts Since 1998
United Kingdom
Reviews (4)
There has been one issue it comes up on the front of my iphone but there can be a long delay before the message shows in the app. This can be especially annoying if you don't catch the gist of the message from its first appearance.
Developer reply ·
Thanks for flagging this, and for the detail on the delay between the iPhone notification and the message showing in the app. That lag is worth looking into, especially when the preview doesn't show the full message. Making sure you're on the latest app version can sometimes help with sync timing. If it continues, our support team can dig into it with you at help.shopify.com/support. Thanks for taking the time to report it.
Absolutely appaling, order printer wasn't great but this is far worse, I was hoping it would at least have the ability to produce credit notes, not a chance it looks like they have just taken the data which the original app used and then put it together with awful formatting. It doesn't even show your VAT number! What use is that? It also shows the website name instead of the correct business name so totally useless as a VAT invoice. I won't go into the packing note showing pricing, or the order list with the date overwriting the order number. Was this coded by a schoolboy with zero business experience? This was an opportunity to produce a really useful app and instead we have this pile of poo.
Developer reply ·
Hi there! Thanks for taking the time to share your thoughts with us here. We'd like to record your feedback internally as a merchant request. If you can reach out via our Help Centre here: https://shopify.link/VRd6 we can ensure your critical feedback is shared with the correct internal team. -Don, Shopify Support
Great product and fantastic customer service. I did have a small issue with the app but it was resolved in a timely and professional manor.
Developer reply ·
Hi, Thanks so much for taking the time to leave us this review! We really appreciate it :) Cheers to more success! ✨🥂 Catherine | Loloyal Team
Great easy to use software with clear setup instructions. Amazing customer service and knowledge from Sherwin
