Sensei Touch
United States
Reviews (7)
Great customer support and a very functional app. I'm using it as a signup form because they offer a lot of variety and every submission can be linked back to a dozen of apps including Shopify's backend system. I've been looking for such functionality for ages and I have finally found it with this app!
Giving it a 5 star because of their amazing support team that's attentive and genuine in their help. Riyona has been incredibly helpful even with custom requests and tweaks. I can recommend using their apps!
Great app! Allows for elegant display of CTA directly from the collection pages. Support is amazing, very helpful, and responsive. They even get custom request done as long as it's within the app's scope. Very pleased so far and I can recommend it for anyone who wants to save customers' time and decrease friction in their experience!
Developer reply ·
Hello to our friends at Sensei Touch Thanks for the awesome review. We're delighted to hear that you are enjoying Sticky Add To Cart BOOSTER PRO and that our support team is always there to assist you. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success! Cheers, Pushpesh & the Sticky Add To Cart BOOSTER PRO Support Team
Used this app for way too long unfortunately and overpaid for its VERY basic features that don't even work properly often times. There's no live chat support and the limited support you get via email is very uncooperative. If something is not working, they'll just say that's the way it is and that nothing can be done about it. I have emailed them several times about simple requests (that other apps have done for me today in one day) but they just don't care enough to give adequate answers or resolve any problems. What made me decide that I'm done with this app is their representative Jordin who rudely asked me to disable their app even though there are other workarounds to the presented problem and a much better way to relay this message. But it was evident that he just couldn't care less so he game me a lazy and rude response. Deleted and I wish I had never paid a penny for this mediocre app.
Developer reply ·
Hello Team Sensei Touch, I am very sorry that you had a negative experience with our app especially after having it installed for over a year. It is never our intention to provide short or unhelpful support and I apologize that we did not provide a more thorough explanation of why two applications were not compatible and the steps required from both developers to ensure they would work together. We will certainly take this feedback into consideration. - Annette (Director of Customer Success)
I've just downloaded this app today and I have gotten immediate response from Artemis who has been very helpful and patient in guiding me with the setup and attending to my custom requests as well! I've used 4 other product-customization apps, but this has been the best of them so far and it's free!
Developer reply ·
Hi Sensei Touch, We're very happy to receive such a nice review from you. It's our pleasure to support you and your business work more effectively. We'll surely work constantly to bring better services and features to you. In case you need any further support, please contact us on Crisp, email, or LiveChat and we're very willing to help you 💕 Best regards, Artemis Avis Support Team
Most versatile cart app I've seen which is why I've been using it and I'm very happy with the results it brings and the friction it reduces for our customers. Team is very responsive and helpful.
Developer reply ·
Thank you so much for your feedback!! 🤗
This app makes user experience so much better and clearer. I love having it on our site! Lots of customizability and a very responsive and supportive team. They've even gone out of their way to implement my picky custom needs and requests. Really happy with the service they offer!
