Twisted Gear Inc
United States
Reviews (2)
I’m sure the app is fine. Unfortunately the customer service is terrible! Really don’t recommend this app if the device is this bad early on.
Developer reply ·
Hello there! Thank you for taking the time to leave us a review and this feedback. We apologize for the potential miscommunication - it appears as though you may have not received an email from our installation specialist, Taylor, last Tuesday. A couple of our other specialists have followed up with you and we hope you are receiving our emails! In the case that they haven't gone through properly, feel free to let me know here and I'll be able to relay that to our specialists. We hope to hear from you so we can get everything sorted out properly! We'd love to be able to help you out with the installation and get the app working for you so you can see if it's right for your store.
I had an issues assigning attributes to a second product. I reached out to support for help and was very surprised how fast they responded with the answer to my questions! This app is VERY VERY expensive, however if this is how they consistently treat their users, then it’s worth every single dime! I am so impressed. *****
