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Seattle Caviar Co.

United States

Reviews (3)

★★★★★
Shopify

This app is an effective tool for allowing customers to select shipping type and date selection. Integrates well with other tools for populating rates. Relatively easy to use. Some settings are controlled in the general settings while some settings are associated to individual stores, so keep in mind you may have to designate similar settings at each level. Customer support went above and beyond any experience I've had with other apps on Shopify. The support team demonstrated developer-level knowledge, an understanding of their tool in the broader Shopify ecosystem, and were extremely proactive to resolve the issue I had (an odd loophole in checkout that was ultimately resolved by updating the app). 5/5 best app we use on Shopify.

Developer reply ·

Hi Andrea, Thank you so much for your detailed and fantastic review! It was my pleasure helping you update our Zapiet - Pickup + Delivery app and ensure that everything is up and working as expected. Feel free to reach out if you have any more questions or need assistance. We're here to help and appreciate your 5/5 rating—thank you for making us the best app in your Shopify toolkit! Kind regards, Jessica

on Zapiet ‑ Pickup + Delivery · Almost 3 years using the app
★★★★★
Shopify

Intuitive shipping provides an effective solution for finding the right shipping options across a variety of perishable and non-perishable goods. Their customer support is much better than typical customer service. You promptly get to talk to a member of the team and they are technically capable. They were able to troubleshoot API Key issues with other integrations that would have taken me forever to track down.

Developer reply ·

Thank you for taking a few moments to share this so that others can make an informed decision. It's great to hear that your experience with the app and our team has been so positive and that you're getting the help you need promptly. If the need does arise in the future, our support team is here to lend a hand. Best regards, Ron Anderson Customer Experience Manager

on Intuitive Shipping · Over 2 years using the app
★★★★★
Shopify

Pros: - Exceptional customer service - Most robust user behavior plug-in I have found for Shopify - Includes Funnels for more in-depth tracking - Safe with our data and customer data Cons: - Can only include one event at each step in a funnel. I would love to have multiple events at one step of a funnel with an OR statement so that you can build a funnel based on several possible selections - Doesn't include a way to view common customer paths, one of the most useful features we had in Google Analytics Other note: It turns out there are limitations on what data Shopify will share within checkout to any third-party plugin. If you want to create a funnel based on elements within the checkout process, no app has access to do so. Not a con for Lucky Orange, more a con for Shopify.

Developer reply ·

WOW! Thank you for such a comprehensive review! We appreciate your feedback and have already passed it along to our product development team to consider for future enhancements. Don't hesitate to reach out should you have any questions! Cheers - Bradley from Lucky Orange

on Lucky Orange Heatmaps & Replay · 13 days using the app