KraveBeauty

Skio is a great up and coming player in the subscription platform space. After evaluating other providers (e.g. Recharge, Bold, etc.), Skio was by far the easiest to implement both from a front-end & back-end perspective and the least complicated / fastest platform from a CX efficiency perspective. Additionally, the integrated native checkout, password-less account login & family-plan referral system are amazing features that you can't find elsewhere. Kennan & the Skio team have been amazing to work with - extremely responsive & quick to roll out new requested features. While the analytics aspect of Skio is currently lacking, it's in the product roadmap and with the pace that they roll-out improvements & features - I have no hesitation to recommend the platform 100% even without robust analytic tools.

Since we’ve installed Okendo as our reviews platform, we’ve seen a huge increase in the number of reviews we collect! Our customers like how easy it is to ask a question and see pictures from other customers. We love the ability to collect customer attributes and incorporate them into our email marketing with Klaviyo. And they provide the best support I’ve ever seen—Amanda is awesome!!! Okendo should be on anyone’s short list when vetting reviews platforms. They offer a great feature set at much better value than other options.

The application, unfortunately, was not a great fit for us. It kept sending out false restock notification notices to our customers and caused a lot of confusion and inconvenience. When we reached out to customer service, they said there was nothing wrong but our stock was at zero yet the emails kept seeming to go out. It was really unfortunate they were not willing or unable to further assist on a glitch on their app.