Folders
New Zealand
Reviews (4)
Great App. Does everything its says it does and the customer service is exceptional
Developer reply ·
Huge thanks for the 5-star review! 🙌 So glad to hear the app’s working well and that support’s been helpful. Really appreciate the kind words! 😊🌟
Our company has several retail brands, with some products overlapping. This app works great to simply copy products from one store to another. We currently manually create a product on the first Shopify store. This product is then approved by a second person. After new products are approved, we use CarbonCopy to duplicate them across to our other brands, adding tags to categorise them and assigning them into the correct shipping profile in one go. Definitely recommend if you have a similar organisation.
Pagefly is relatively easy to navigate and their help videos are great. We recently had a problem publishing a new home page that was exhibiting a formatting error on our theme. Upon requesting help the response was immediate and the problem fixed in minutes. Highly recommend.
Developer reply ·
Thanks for sharing your review with us and this made our day! Thank you so much for taking the time to leave us this amazing review. We are so grateful for your kind words. Rest assured that we will keep on improving our services for valued PageFly users like you. Have a wonderful day, and take care! PageFly | Kate - Customer Success Manager
We use this app, which in general is very good and well priced, however in the last 2 months it has been down multiple times. They also don't warn us that the app is down and are slow to respond. We are now looking at alternative apps.
Developer reply ·
Hello, Thank you for reaching out to us. We apologize that you have recently had an unpleasant experience with our app which made you look for alternative solutions for search and filtering. We faced a technical issue and the system failed to alert the team in time for us to be able to warn our clients. We feel awful about the inconvenience it has caused you. Nevertheless, the issue was fixed and now the app runs smoothly again. The team is taking steps to improve the monitoring system, staff alerts and other internal processes to avoid such issues with performance. We've checked your store to make sure the app runs well in it now, but if there is anything requiring our assistance, feel free to contact us at feedback@searchanise.com anytime. All the best, Searchanise team
