Brio Water
United States
Reviews (5)
We downloaded this app today to quickly set-up a product for pre-order. I had a few questions and clicked on the chat button (where they tell you a real human answers) and behold, a real human named Miles answered . He was extremely informative and helpful and gave me quick set-up instructions while also explaining how Shopify sets up pre-orders. I told Miles that he's a tremendous asset to the app because he made the customer experience super easy! I would recommend this app based on that experience alone because Miles eliminated the learning curve and saved us a lot of time.
Developer reply ·
Miles is the real deal, right?! So glad he was there to help you get your pre-order up and running on day one — that's exactly what we're here for. We truly believe real humans make all the difference, and it sounds like Miles proved that today. Welcome to the Notify Me! family, Brio Water — we've got your back whenever you need us! 🎉
The app was very easy to configure and the support was outstanding. Ermis did a great jpb of implementing the setup and explaining what was needed on my end for the configuration.
This app has been fantastic for our subscription program. I've also been impressed with their customer support either by chat or email. I recently had a rather big issue and the support rep, Norm, was great. He provided me step-by-step instructions and I was able to get the problem resolved.
using the app is not so friendly and always need tech support but I have to say tech support is great
