Fabric Depot
United States
Reviews (3)
This sales channel is terrible, and so is the Collective app. In the app, the tags and metafields on the products that get shared with you, don't come through. So I have to add some kind of categorization MYSELF, on someone else's items, which is ridiculous when there are hundreds or thousands of items shared over. Also, in the Collective sales channel, when selecting products to share, the search can't be done by sku. It also can't be done by whether the item is active or draft and whether it has inventory or is at zero. The other HUGE issue in the Collective app is that if you elect to have items shared with you in Draft status, even if you put them in Active status, every time the other supplier updates their item, it comes back through as Draft. So then you have to figure that out and reactivate them. Which means I'm now babysitting another supplier's whole catalog, on top of my own. And a Shopify Flow doesn't work, because there are some items we don't want automatically turned back to Active. Please Shopify, make this whole concept easier to use!!
We had a few questions about how the app works, during setup and support was great about getting back to us with informational answers. We're just getting started but excited about the possible ways to configure our particular loyalty program because smile.io makes it possible with all of its detailed options.
Developer reply ·
Thank you so much for taking the time to leave this review! We really appreciate it 💖 Don't hesitate to reach out if you have any questions. Smile Team ✨
I definitely recommend this app. We have a very large item file and it effectively handles our side filters on our Shopify Collections pages. There are a lot of features available for filtering and search. The support team is wonderful, especially Julia. We have had some questions and they have been great to answer those.