pOrtahl
Netherlands
Reviews (3)
Great app, easy to set up and the templates look good enough.
Developer reply ·
Thank you for your positive feedback! We're thrilled to hear that you found our app easy to set up and that you're pleased with the template designs. We're always aiming to provide a seamless experience for our users, and your feedback reaffirms our efforts. If you ever have suggestions or need any assistance in the future, please don't hesitate to reach out. We're here to help!
Absolutely horrible service. Errors in their platform left unattended for weeks, customers waiting on us, us waiting on Easyship. Nothing but excuses and empty promises. They made us look like complete fools in front of our customers. They have to be chased constantly or you don't hear anything at all. Late and useless replies, zero compensation, just a shrug of the shoulders. Still waiting on a reply from a rep who promised to escalate our issue and it's been four weeks. They need to get their act straight.
This app is a great addition to our store. It has everything you need for basic customer support. Recommend.
