Mezuzah

I really, really wanted this app to work. The interface is beautiful and the concept is great. I spent a full work day tinkering with it and playing around with bundles and kept running into small flaws in how the settings (don't) work that made it extremely frustrating. I chatted at length with two of their tech support people. While they were both very friendly and tried to help, they didn't really seem to get the issues and when they did conceded that they didn't have solutions. I really hope they iron these issues out in the future and I'll be happy to try again, but right now I'm super frustrated that I wasted a day on it.

I've been using Klaviyo for a few weeks now. Here are my thoughts. This app has potential to be awesome. It has very powerful tools that allow it to integrate with shopify and many other apps and should allow you to very specifically target customers based on event and other criteria. It should also allow you to track very closely what kind of emails are working and which are not. In actuality it is very cumbersome to set up and manage. The reporting doesn't seem to track all conversions so it's really hard to know what's working and what's not. The stats take a long time to update. I tried integrating it with JustUno and the integration works sometimes and doesn't work other times. It doesn't integrate with any of the apps that do live chat. Customer service is basically MIA. I haven't made up my mind whether to delete this app or not. I put a lot of work into setting up flows and list and it seems to have so much potential, but in actuality I was getting better results from a simple once a week generic email. The app is very expensive and if I can't get it worked out I will have to switch to something else.

Although it's hard to track, after a week it seems this has significantly increased my conversion rate. Also their customer service team is very responsive and took care of a few issues I had within hours. Definitely worth a try.

Huge time saver. God bless you for making this free!

This app used to be great. I was using it for several years and very happy with it but recently they changed their pricing structure so that the most basic plan starts at $399 per month. This prices out all small and many medium sized businesses. Also when I had a tech problem, it took them OVER A YEAR to solve the problem, just in time for them to raise their prices beyond what is affordable for my business. Thanks to other reviews on this thread I just discovered Judge.me. It's an awesome app with all of the functionality of Yotpo and more for only $15 per month and their team responds immediately!