Minotaur Studios
United States
Reviews (3)
The only app I've found that offers a modern order history search for customers, where people can search by product name or description. An overall upgrade to the entire customer profile page as well, lots of extra features and highly customizable (complete with a place to use custom CSS) The team at Custlo has been very kind and professional, working with me to solve out every issue or nitpick I had, even as far as developing new features. Highly recommend the app as a more user friendly and modern experience for any of your returning customers.
I had an issue with an existing App interfering, making setup a challenge. But the folks at Finloop worked with me to identify and solve the issue quickly. Even offered me a temporary discount for the trouble. The next week this app fails again, they let me know it's a compatibility issue with a different app this time, they fix the issue. Then the next day it breaks again. I'm sure it's a great app on stores with very few other apps installed, but it unfortunately will not work for us.
Developer reply ·
Thank you so much for giving us another chance! 💙 We're really grateful that you stuck with us while we worked through the app. It means a lot that we were able to find a solution and get everything running smoothly for you. Your patience, trust, and updated feedback truly made our day. We look forward to supporting you whenever you need us. Wishing you continued success with your store! 🌟
Signed up for premium and had the worst experience on Shopify so far. -Hid most of my products from customers -Bugs out and stops working with hidden products -Support takes days to respond (had to uninstall while waiting)
Developer reply ·
Hi Minotaur Studios — Matt here, founder of Scrollio. I’m sorry you hit that. Product loading failing (or feeling like products disappeared) is exactly the kind of thing that should never happen, and I’m treating it as a top priority. A few updates that are already underway: Scrollio is getting a major facelift and reliability update. I’m personally rewriting the core loading path so collection and search grids stay stable across themes. We parted ways with our previous development team. Everything is now hand-coded by me, the founder. That means faster fixes and no “ticket ping-pong” when something breaks. The app already has a built-in fail-safe: if Scrollio can’t load products for any reason (or billing/payment fails), it steps aside and falls back to your theme’s normal pagination so the storefront isn’t left broken. That safety net is staying, and I’m hardening it further in this update. Onboarding is now AI-assisted, so you don’t have to click around hunting for grid selectors on your theme. Setup should be minutes, not a scavenger hunt. Even with all of this, Premium stays $19.99/year. Most alternatives on the App Store land around $48/year. We’re keeping the low price on purpose. If you’re open to giving us another look once this ships, reply here or email scrollio@bysimpli.com and I’ll help personally. Thanks for the honest feedback — it’s what pushed this rebuild. — Matt
