Custlo ‑ Customer accounts app
by Mandasa Technologies · launched
View in Shopify App Store ↗Reviews (97)
very good experience so far, Sunil helped us with everything and was very polite!
The only app I've found that offers a modern order history search for customers, where people can search by product name or description. An overall upgrade to the entire customer profile page as well, lots of extra features and highly customizable (complete with a place to use custom CSS) The team at Custlo has been very kind and professional, working with me to solve out every issue or nitpick I had, even as far as developing new features. Highly recommend the app as a more user friendly and modern experience for any of your returning customers.
Helped us boost the customer retention using Enhanced Customer pages and Store credits. Easy integration Support.
We are a B2B e-com wholesaler about to launch with Shopify in Australia. Custlo has enabled us to be able to lock the customer account screen as all data is required to be stored and updated in our ERP. We wanted an extra customisation and within 24 hours working with Sunil in support this was achieved. I would recommend this app to another B2B business using Shopify.
The native Shopify account page is pretty "weak" and doesn't match the branded professional look of most sites. We added Custlo to improve the look and feel of the page. The app enabled us to add things that are important to customers, for example an easy way to reorder or to see rewards points. We have worked with customer service several times and they are always willing to assist us.
Sunil, was great help, very responsive - surprised the app can do more than i thought, looking forward to implementing it.
I had a great experience with Custlo and their support team. They were responsive, patient, and genuinely helpful throughout the setup and testing process. They took the time to understand my requirements, helped with integrations, and worked around my preferences to find the right solutions. Overall, the support has been excellent, and I would definitely recommend Custlo.
I had a great experience with Custlo and especially with their support team. Sunil was extremely patient, responsive, and willing to work around my preferences regarding store access and permissions rather than requiring more access than I was comfortable providing. Their team helped me set up several integrations, and we exchanged quite a few emails while testing everything and making sure it worked the way I needed it to. Sunil consistently followed up, answered my questions, and took the time to look into solutions based on my specific setup. I really appreciate the amount of time and effort they put into helping me customize my customer accounts. The support has made my experience with Custlo a very positive one, and I would definitely recommend them.
Our store is mainly for customers in China, so we needed some custom adjustments, such as allowing customers to upload the front and back of their ID through their profile. We also use another OTP login app, which caused some compatibility issues at the beginning. The Custlo team was very patient and responsive, and spent a lot of time helping us make the necessary adjustments and get everything working smoothly. Really appreciate their support. Highly recommend the app and their team!
Great app and the team have been a pleasure to work with integrating it with other apps so it all works together. We look forward to using this app and giving our customers an amazing user experience from a great customer portal!
We've been building a production-grade membership system on Shopify, and Custlo has been a great partner throughout the process. Their support team is responsive, patient, and genuinely interested in understanding our business requirements instead of providing generic replies. They have consistently helped us with account setup, profile customization, and technical questions, and they are willing to involve their engineering team when deeper discussions are needed. The app is easy to configure, works well with Shopify Customer Accounts, and provides a clean customer experience. We're excited to continue working with Custlo and look forward to future enhancements. Highly recommended.
**Updating to 5-star review. Team did a great job sticking with me in addressing the couple bugs I bumped into, and those functions all work well now. App is just what we need and really did appreciate the team's responsiveness. **Original** Solid functions. Came across a couple bugs, but Customer Support was helpful and resolved them quickly. Overall, I recommend. This has some really great, straightforward features for a User Profile Dashboard and custom metafields that sync nicely with Shopify's customer data.
We've had a great experience with this app. The setup was quick and straightforward, and it's very easy to use. The customization options allow us to create a customer account page that matches our brand perfectly. One of the biggest advantages is the ability to bring everything together in one place. Integrations with apps like tracking, wishlist, and rewards create a much better customer experience by keeping all account features inside a single dashboard. A special thanks to Sunil for the outstanding support throughout the process. He was incredibly responsive, knowledgeable, and always willing to help with customizations and questions. The support has been excellent from start to finish. Highly recommended for any Shopify store looking to upgrade their customer account experience!
Great app, Sunil responsed very fast to my queries. I was looking for specific feature which is not included in this app, Sunil was happy to quote for the custom feature and was done within 1 day.
Very useful app and a great support team. They helped us set everything up quickly and were very responsive throughout the process. The app works well and makes it easier for customers to manage their account. Definitely recommended for Shopify merchants.
Needed help and Sunil sorted it, very grateful
Our experience with Custlo's support, particularly with Sunil, was extremely positive, demonstrating remarkable professionalism and dedication to ensuring our integration was successfully completed. Initially, Sunil was proactive in suggesting more stable alternatives (like Wishlist Hero and Wishlist Guru) when the original integration proved complex and potentially costly.
We had a great experience using this app and the team is super supportive! We wanted to customise the look of this app on our website but our custom CSS didn't work, so we've reached out to the team. Sunil from the team was really helpful and had it fixed for us promptly. We highly recommend it!
Excellent app, and great service during setup and configuration.
Very easy to customise, adds all the options needed for a proper customer account. Also, the pricing is very fair and support extremely responsive and helpful - highly recommended!
Its a great app with reasonable price to provide a good looking customer account dashboard and store credit.
I’ve genuinely had such a great experience using this app. It’s intuitive, reliable, and has made a noticeable difference in how smoothly everything runs on my end. What really stood out to me though is the support team. They are incredibly responsive, kind, and actually take the time to help in a way that feels thoughtful and personal. It’s rare to find both a great product and a team that stands behind it so well. I truly appreciate the experience and would highly recommend it.
Great support team who helped me with the setup and advacned settings :)
Great customer support and easy dashboard for customers!
Excellent app. It allowed us to create a completely new customer dashboard that is far more functional, organized, and beautifully designed than the default Shopify account page. The support is outstanding very responsive and effective, and they quickly resolved an issue we had. Highly recommended for anyone who wants to improve the customer experience.
We are very satisfied with both the Custlo app, and the team who promptly completed the customization we needed for the customer account page on our website. Would highly recommend Custlo.
Very good customer service they have worked with me multiple times doing custom requests, can highly recommend this app and the team!
you have to pay to rename your fields ...
Developer reply ·
As per the details you mentioned, our app does not have any hidden charges, and we also do not charge anything for renaming fields. If you had any doubts regarding this, you could have contacted us directly. We actually tried reaching out to you multiple times about the setup, but unfortunately we did not receive any response from your side either. If you had contacted us once, we would definitely have helped you with the setup and clarified everything for you.
This App features all needed functionalities for integrated Customer accounts setup. Even if specific feature is not built in, support team is more than happy to assist for your every need. We were very delighted with support received from Darshan!
Subject: Thank You Sunil, As always, your help is greatly appreciated, and you handle things quickly and efficiently. These are the kinds of actions most companies should take but often don’t. It’s refreshing to work with a company that genuinely cares about its customers. Best regards, Steve Jones
Application très utile, et service client très réactif !
Amazing support and flexibility regarding, changing code to fit my shop. The interface for the customer is smooth and clean and easy to setup
We have been using Custlo for customer accounts function which is working well. The app seems simple to use which is good. We are also testing the product upsell feature - nice to have this in the app, although one 'wish list' would to be able to see sales data for how the upsell is performing which I don't think we can see in the app.
Nice and useful app, support team help me a lot, they solve issues in a short time. The only downside is that the data entered by the customer according to the set fields cannot be exported as intermediary field information. Hopefully, this feature can be developed soon.
Great service. We need some coding doing to ensure the app worked smoothly and the team were able to integrate this seamlessly. Thank you!
It was a decent looking customer dashboard and it worked well for the first few days. I was using the free version and was considering switching to the Growth plan, but out of nowhere it stopped working and was back to the original customer dashboard. I contacted support, and they responded same day. They said they'd check the issue and see what they can do. Its been close to two weeks now and I had sent another message a week ago to see if they forgot or something but it seems they disregarded my issue and chosen not to respond. I will be uninstalling this app now and looking for another one with better customer support. While I am not sure how they treat their current customer base, I can say for a new customer like me, its been a displeasing experience, to say the least
Developer reply ·
Thank you for sharing your feedback and for giving our app a try. We're truly sorry to hear about the difficulties you experienced and for the delay in resolving your issue. We understand how frustrating this must have been, especially when you were considering upgrading to our Growth plan. Your experience does not reflect the standard of service we strive to provide, and we sincerely apologize for any inconvenience caused. We appreciate you taking the time to let us know about your concerns, as it helps us improve our support and product for all users. If you’re open to it, we would love another opportunity to address your issue and make things right. Please feel free to reply to this message or reach out directly to our support team, and we’ll prioritize your case. Thank you again for your feedback, and we wish you all the best in finding a solution that meets your needs. Best regards
I give this app 5 stars because it simplified everything for me. It is an excellent app and would recommend it to everyone.
Would not recommend. It does NOT pull in all the information from the original shopify dashboard. They want to charge me more money to pull in the information that is already included with the shopify dashboard. Look elsewhere. UPDATED Review: They did eventually do the correct coding / programming work to get all the information that Shopify pulls in to pull in with their app. They went from wanting to charge me $80, to wanting to "only" charge me $40, to then doing it for free. A little frustrating, but it did happen. Still not happy with how things went down. Still switching to a different app. Recommend going with someone else. the Thing they say is NOT default in Shopify is. DO NOT USE THIS COMPANY.
Developer reply ·
Thank you for sharing your feedback! We understand your concern, and we apologize for any confusion. The feature you were looking for required custom coding work within our app, which is a paid service. While Shopify does provide this feature by default on orders but not on account pages, our app currently doesn't include it in the same way. However, we were more than willing to accommodate your request and offer this customization for you. We always strive to provide the best service and are here to assist with any further questions or concerns. Please feel free to reach out if you need more clarification!
I really like this app; it is very helpful for our customers to get all the information about their orders.
Easy and user friendly to create more options on customer account & profiles. Recommended this app. It fills gap where Shopify default features can not do. Some amazing features with lots of customization options. Absolutely love it.
Very nice app. Easy to install and the dashboard looks really professional. Had some problems with our theme but the support fixed it very fast, thank you very mich Sunil
Amazing app and wonderful support team. They resolved the app placement based on my theme in no time. Thanks customerdashboard team.
Thank you for providing your app! It does make account section a lot more user friendly and looks much better!
We recently started using the app, and even though we're still on the free version, it has already made our customer account more professional and structured. We reached out for help with the app integration, and the support team provided effective and quick assistance. So far, we are very satisfied with the service.
Excellent and very well designed Customer Dashboard, many functions and compatible with several Apps, it looks very good both in the desktop version and in the mobile version of our store, recommended, thank you very much.
I am extremely pleased with the results of this app. We now have a stunning customer portal that is intuitive and user-friendly. I had some unique requests for customer support, and they were incredibly accommodating in making the necessary changes. One notable change involved collaborating with another app developer to integrate a 'Download Invoice' link. I was delighted that both developers were willing to work together to fulfill my needs.
Great product! We have only issue with add more buttons, but maybe this is because we wanted to link seperate page from here. So a dev request from our side, that if we want to add more custom items into the dashboard, it could be nice to just redirect users to another page (in our case a custom referral program page). Otherwise no issue with the app!
It's really amazing app and also unique. It gives better user experience to the customers coming to the store.
Great App. Works well. The customer support is great. I hope this stays this good. Now I'm able to capture customers birthdays and special dates. Thank you for your service Customer Dashboard Pro
The app looks great, and we want to try it out. But it doesn't work with New Customer Accounts yet. Any update on when it will be compatible with 'New customer accounts' ?
Developer reply ·
Thank you, for your review. Our app is only supported for Classic Customer accounts. For new customer accounts we will be launching a new app which will be only for new customer accounts.
I am very impressed with this app and team. There always little issues that come up when introducing a new component to a website and these guys were super responsive. They were able to go into the back end of my website and fix the issue in a matter of hours. The app works exactly as described.
Easy to install, features a clean and minimal layout, and is user-friendly. The support service was prompt and efficient in addressing any queries and providing solutions. I would recommend if this is what you're looking for.
Support has been extremely helpful. There were a few issues and they promptly fixed them. Thanks guys !
Goed te installeren, reageren snel op vragen en doen gewenste aanpassingen. Prijs is redelijk t.o.v. veel andere account apps.
Really good app and customer service, they fixed every issue I had. The plan change, they integrated with the other app that I have. I'm very satisfied.
Top App, Customer service were very helpful setting up working with other apps on our site. would highly recommend to anybody.
A super useful and pleasant application in terms of design and very helpful support. Thanks again!
App looks good, much better than the default in my theme. However I couldn't see much point to the profile extra fields as these are only visible inside of the app. If the dev could open these up to use with the order pages or on the actual customers profile page using the metafields then this would actually be a useful feature. It's also clearly an app that pops up on top of your existing page as you get a flash of the themes default account page before it loads.
First off the app is perfect for a much better Customer Profile experience. Secondly I needed some changes made and the team responded right away and helped make the changes happen. I am a customer for life, this compliments my store immensly.
Developer reply ·
Thanks so much for sharing your experience with us. We aim to provide the greatest possible experience to Merchant. Thank you........
This is a great App if you want 'n better looking more user friendly customer dashboard. It has a nice clean look and feel and sufficient side menu and field customisation settings. It integrates 100% with Shopify without any hassle or any need for coding. You can change some look and feel settings which in general should be sufficient, but if you need more changes on the look and feel of the dashboard the friendly and professional staff at Customer Dashboard Pro will assist you in a very short amount of time and tell you what is and what is not possible. It is a great improvement to the default Classic account interfase and I would highly recommend this app. Thank you Customer Dashboard Pro for enabling us to transform our very dull looking customer dashboard to a professional more attractive one!
This is a great app that makes up for an area Shopify is lacking in. Our customers can now change their own password, update their information, and manage their account without having to contact us. This is how it should work! Easy to set up and integrate with our website. Highly recommend.
Developer reply ·
Glad that, you like our app. Thank you so much for your review.
wonderful app.. i tried everything for customer accounts and this is the best no doubt.. Easy to install, smooth layout and quick and great support to style a little css :) Everything i needed at best pirce!
Developer reply ·
We are so glad to hear that you love our product! Thank you for taking the time to leave a 5-star review. Your feedback is greatly appreciated.
It’s a nice app, has the features your customers and you need and is easy to navigate. Integrated very quickly and easily with my Shopify site.
I didnt see a lot of reviews for this product when I downloaded it but I gave it a shot. It works great, and their dev team worked with me to add some custom tabs and buttons for me super quickly. Can't beat the price for all the functionality you get out of the box with the free plan compared to some of the other Customer Account apps