Niagara Blue
Switzerland
Reviews (4)
This app used to be good but their support has gone down the drain. I raised an urgent issue 4 days ago as their automation stopped working. Not only it takes them ages to do anything but they even send emails saying "your issue got resolved, we are closing the ticket" without fixing anything. Very irritating. Happened already twice. I reached out 6 times meanwhile to escalate the issue, but no reaction whatsoever. Don't rely on this working for your processes and look for something else.
Good customer support. Martin responded fast to my inquiry and assisted me well. Sebastian also responded quickly to my email and provided the information I needed. Thank you.
Developer reply ·
Hi Niagara Blue, Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team
Completely useless support. By default they read only the first sentence of emails and ignore the rest. Been trying to get help for a few weeks without success. I wouldn't waste my time.
Great, easy to use app and great responsive support also. Helped us with a lot of feed issues. Would recommend to anyone.
