TRATEZ
Canada
Reviews (5)
Absolutely fantastic customer service from Patti. Was understanding & quick to ACTUALLY want to help us solve our issue. She single handedly kept us from switching applications.
Developer reply ·
WOW! 🤩 We think Patti is fantastic too and are so pleased to hear how understanding and quick she was to help you! We love hearing feedback from our customers and want to thank you for trusting us to help your business grow!
Love this app especially after all the help received from Jacinda!!
Developer reply ·
Thank you so much for the amazing review! 😊 We're so glad to hear that Jacinda was able to help you out and make your experience such a positive one. She’ll be thrilled to know her support meant so much! We really appreciate your kind words and love having you with Upcart. 💬✨
Not only is the functionality of this app amazing, but the support team is top-tier! Response time is almost instant & always very thorough. Special shoutout to Jackson who went above & beyond to make sure all of my questions were addressed by sending documentation & creating looms to guide me as needed. Would highly recommend!
Developer reply ·
Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth.
absolute MUST if you are doing fulfillment with Amazon. Customer service is fantastic, got all our issues handled by CARA in a timely & friendly manner. 10/10
The absolute best customer experience I could have asked for. Tony was an absolute pleasure to work with.
Developer reply ·
Thank you for your review! We are so happy that our support agent (Tony) was there to assist you, everything looks fantastic. Don't forget to reach us via live chat or email, if you need us we are here to help! All the best! Nathan | GemPages Customer Success Team
