← Merchants

The Mason Bar Company

United States

Reviews (4)

★★★★★
Shopify

Its good. I definitely wish it had a few more edit options, but overall it’s been really easy to use and free with the Shopify app.

on Shopify Messaging · Over 3 years using the app
★★★★★
Shopify

We love the product customizer app. It works perfectly for our store and is at a great price point. Kevon from their customer service department is top notch and has went out of his way on a Saturday to help us with complicated code that was needed for our theme for our website to run properly. Highly recommend this app. Thank you Kevon! You're the best :) Update: We had multiple glitches over and over with this app. We lost hundred of dollars from the app not charging orders as expected. Even after speaking with customer service multiple times in one day, the app still failed. I would use caution adding this app to your store.

Developer reply ·

Hello to our friends from The Mason Bar Company Thank you for your glowing review. We're so happy to hear that you are enjoying Product Customizer. Kevon is our team's superstar and we are elated that he was able to assist you. We love having you as a customer and are always here to help your Shopify store succeed! We’ll make sure we pass your kind words along to Kevon, who we know will be delighted to read your comment. We appreciate the high recommendation :-) Tanu & The Product Customizer Support Team

on PC ‑ Custom Product Options · Over 3 years using the app
★★★★★
Shopify

Their customer service is probably the best I have ever received. I would highly recommend this app. Its working perfectly for us and we are already seeing a return based off our 1st newsletter.

on SmartrMail Email & SMS · 9 days using the app
★★★★★
Shopify

Highly Recommend! This is by far the best product review app. Very simple to use, very customizable and the few questions I had, were answered quickly. I would highly recommend for any store looking for customers to review their products

on Loox ‑ Product Reviews App · 2 months using the app