DippinDotty
United States
Reviews (8)
You are forced to wait multiple days to sync products because the platform puts you into a probation period and only allows up to 100 items to sync. You cannot choose which 100 items are synced. To exit the probation period, you must make multiple sales, but that is nearly impossible when you have no control over what is being sold. If your store offers both digital products and IRL clothing, and the random 100 items are all digital, you are stuck waiting another day for another random sync. This system is neither efficient nor helpful for brands that sell multiple product types. I want to use this app to grow my clothing business, not my digital items, yet there is no way to edit or control this. Customer support provides no solution and simply tells you to try again the next day. There is also no way to bypass probation, even for established stores. I am not sure if this app will be useful for anyone trying to grow their business. It seems quite frustrating and needs a redesign. If you were able to at least choose what gets sync, even if there is a limit to it, that would be more efficient than the randomly choosing. I cannot recommend using this, especially when customer service doesn't care and tells you only "Good Luck." This is extremely bizarre. Update: They lied. You cannot upload 100 a day, even if you are in the tier. The app is too difficult to navigate and customer service makes you wait a long time, since they have no clue what they are doing. First, I had "Harvie", they told me that you can only upload 100 a day. Then threw me to a bot. Next day, "John" responds, rushes you and closes the chat, even if you provide all the information. Horrible service. If you are looking for a seemless app, this ain't it.
Developer reply ·
We’re very sorry to hear about your disappointment and understand your concerns regarding the change to coupon eligibility. To clarify, this adjustment was made to stay compliant with Shopify’s Product Review Policy, which prohibits offering rewards only for positive or high-star reviews. This ensures that all feedback, positive or critical, is collected fairly and transparently. We’ve already reached out privately to explain the change in detail, and explore compliant alternatives that still let you reward your customers. We truly value your long-time trust in Judge.me and appreciate you sharing feedback that helps us uphold transparency and fairness for all merchants.
Thank you to Tiffany and Annie for being so fast and helpful! Annie sent me the link to this app to download and Tiffany helped me out with the installation. Very good app to have on your website!
The same issue keeps happening where the system acts like the discount or bundle is being applied when it’s not. Since I’m on the free plan, I need to be careful with the limitations, but it seems like this app just isn’t functioning correctly. Support works fast, but I really shouldn't be constantly contacting support to fix the same issue. Please fix this.
Customer service is very quick with responding back and nice! Provides everything you need + a detailed video to help with installation (its a blessing). I def recommend using this! You can have up to 100 log-in's that are free before having to pay (that's fine, its so good if you want to test it with your community!). Very useful!
Support is fast and supportive! Nim has been amazing and helped make my website faster! Thank you!
Perfect app for what I am looking for. Customer service is exceptionally fast and super helpful! They are definitely the perfect cheap options you need for your affiliates. Quinn helped me set everything up and I bombarded her with so many questions, she was so fast, informative, and honestly such a sweet heart! Thank you so much!
its too expensive.. 90 bucks for this isn't really worth it.
