The Nothing But Company
United States
Reviews (7)
8/2025 Update #2 - When Price Panda received my very disappointing review, they took it to heart and got right on working to rectify the issue. And for nearly a month, Price Panda has made regular contact with me and based on the number of emails they are working to resolve the issue. We are almost done and I appreciate the effort. I have alot of SKUs on my site and once the issue is resolved and I am confident it will be, Price Panda will then serve me and my customers well. This resolve will be beneficial to them as well as future users. They still are my preferred app for pricing per unit. 8/2025 Update - Price Panda used to be a fantastic APP. Three years ago, everything worked great. Amazing how time passes and technology should get better but the Price Panda APP gets worse. I have been working on the same issue for 3 months and they cannot find someone to chat with me, I have to have email after email after email where I cannot show them where their failures are. I need to do my research and hope there is another APP with a similar function THAT ACTUALLY WORKS and has people who care. And YES, this went from a 5 STAR to a 1 STAR The LATEST - There is one thing that really stands out about this developer and that is you can sense that they truly do care about their clients and work to make everything work right. And that is where we are now. The template is perfect, the upload was quick, and even though I schedule a Zoom call to test it with the developer but I don't even have to. If this team had all the apps I needed, it would be a perfect one stop solution. Sorry for the prior tougher review but you all made up for it. Thanks Again! PRIOR - What was once a highly functional easy working app has become tedious and non-functional. Every month when I do an upload of new products and upload the activities of the price per unit it is never complete. I know I have alot of products but it worked the first few times, doesn't work anymore and the support that was once responsive just disappears. I am in the process of looking for another app that can do this but sadly there might not be one. It is too bad because I really liked this app and the people. But instead of getting better as time goes on, it reverts back to uselessness. PRIOR - Other than the quality and ease of use of this App, the customer service and assistance is equally fantastic. Very responsive and it add some value to the website. Great job! Thank you so much for your patience as we worked through the issue. We understand that this can be frustrating, and we truly appreciate your understanding. Our team is dedicated to ensuring that we provide the best possible experience for our merchants, and your feedback is invaluable to us. We’re grateful for your support!
I have not been able to log in for over 7 hours. 3 devices, each with 2 browsers, 3 reps, and ZERO resolve. I have deleted cookies, rebooted wifi, restarted the three devices and NOTHING! I get the 2FA code but the screen after password says it cannot be accessed. Where do I put the text code? I am very disappointed. And as much as I hate to change shipping apps after nearly 10 years, I think it time. For those considering SHIPPING EASY! LOOK ELSEWHERE. There support has even gone downhill. They used to be good, real good.
Initially there were a few hiccups that occurred between my developer and Shopify rules that caused some confusion regarding product uploads and how many can be processed daily. But this is not a Matrixfy issue. RENARS is FANTASTIC and VERY OPENING TO RECEIVING COMMENTS and SUGGESTIONS. He and his team are very responsive, accommodating, and very patient with a non-technical guy like myself. It is a good product (App) that is staffed and operated by great people.
Developer reply ·
Thank you so much for your detailed feedback about the issue you found with Shopify Variant limit and app limit logical mismatch. Even bigger gratitude for trusting us to fix that for you. We are working further to find a good and permanent solution inside the app… Maris
The support is fantastic in all aspects. They respond quickly, they understand the requests and they make things happen. This app makes a much better looking invoice than in Excel and 1,000 times faster. Can't say enough about AVADA and this app. I have contacted them twice regarding formatting that I needed and all of the reps are on top of their game. Really great process, system, and App they have.
I have been looking for an app like this for a long time. Easy to use and I need help with a link, they were quick to respond and resolve. Well Done!
The customer service and response is fantastic. I had a challenge getting it to do what I needed but the folks at Zotabox made it happen. Well Done!
This app was recommended to me by my website developer. It looked to have everything needed for what I wanted to do with product options. However, their support is awful. Worst support from an app that I have ever experienced. I attempted to contact them on more than one occasion to ask to figure out why my export file comes as a link to a browser instead of an Excel file. They have failed to respond or provide any solution. Now that we were prepared to update all of the products uniformly, which we started a month ago, I will now have to start over and look for another app that will provide me the solutions I am looking for. I am very disappointed and would not recommend this app to anyone.
Developer reply ·
Apologies for the inconvenience that happened to you. We export files in the .xlsx extension and the default file open software is set to the Web Outlook (browser) instead of the Excel software on your computer. It has nothing to do with our app. Customer satisfaction is our top priority so please give us a chance to prove and make you happy. Thank you! In addition to this explanation we've asked our manager to contact you in hopes of amending the issue you were having.