Robert Goddard
United Kingdom
Reviews (3)
Customer service was excellent. Even though I wasn't able to achieve what I needed to, I was guided through different ways to get the same outcome from an experienced customer service representative. Thanks!
Developer reply ·
Thank you so much for your kind words! We're really glad to hear that our team was able to guide you toward alternative solutions, even if the original approach wasn’t possible. We truly appreciate you taking the time to share your experience! 😊 — Smile.io Team ✨
Really great app to use custom or pre-set reports. The customer service is also great for any queries or help you need.
I was having a problem with customers being double charged for shipping based on multiple locations. Shopify does not have a fix in place for this and neither do any of the other third-party apps it seems. However, Sid was able to put a fix in place within minutes. Absolutely brilliant, I couldn't be happier.