Bucket Brigade USA

I've used this app for several years, and the tech support is great! They always answer quickly and are very professional. I recommend this app to anyone that needs to add custom options.

I'm happy that my customers are able to reach out to me at any time without sending an email. We are definitely getting more inquiries about our product. I downloaded the app to my phone, but it seems there is a lag in time, and most of the time, it says the customer is now offline and my message will be sent as an email. I'm not sure if I can fix that. I guess its time to check out Shopify Community to see what other people are doing with this feature.

I received almost instant help on the chat when I did the installation. Great customer service. As long as it doesn't have any bugs, it will help us with our BFCM sales and promotions.

Great app!! I was having trouble with the Local Pick-Up option in Shopify - it was defaulting to this option and customers were not selecting the correct shipping option, even when they lived outside my state. This app requires the customer to make conscious choice for local pick-up. We also have another app that was causing this option to appear floating in the wrong area, but tech support fixed it in about 1 hour. WOW!! Great support! Definitely worth the $5 a month to save me time tracking down customers that chose the wrong shipping option.