KERx Special Needs Nutrition

Our store has multiple Bold apps installed and I continue to be unhappy with both the apps and the service that I have received when looking for support with Bold apps. The apps are not intuitive and I constantly receive bad advice on how to do what should be simple tasks. During a recent chat with the support center, I tried to communicate my frustration with Bold to the staff member I was speaking with and felt that my concerns were blown off and I was being spoken to in a condescending manner. I am incredibly disappointed in the program and the service that I have received.

The store locator app was VERY easy to install; it took me not time at all. We have some products that are available online and through retailers and wanted to be able to offer our customers the choice of how and where they purchased. So far it's working great. The ability to add different categories of products and allow users to search for locations with a specific product really made a good app into a great one.